NAD Recommends Charter Discontinue or Modify Spectrum Internet “Fastest Speeds in More Neighborhoods than Any Other Provider” Claim

New York, NY – October 11, 2024 In a challenge brought by AT&T Services, Inc., BBB National Programs’ National Advertising Division recommended that Charter Communications, Inc. discontinue or modify the claim that “Spectrum offers the fastest speeds in more neighborhoods than any other provider” to avoid conveying the unsupported message that Charter offers the fastest speeds and is available in more “neighborhoods.”

The challenged claim appears in three advertisements for Spectrum home internet service featuring actress and celebrity spokesperson Michelle Monaghan: a 60-second “Dreams Ad,” a 30-second “Switch Ad,” and a 60-second “Switch Ad.” 

The National Advertising Division (NAD) determined that consumers may reasonably interpret the claim that “Spectrum offers the fastest speeds in more neighborhoods than any other provider” to mean that Spectrum offers the “fastest speeds” and is available in more neighborhoods than any other provider.

NAD found that although AT&T is not mentioned by name, it is reasonable for consumers to understand that the claim compares Charter to AT&T and other competitors. Therefore, NAD determined the challenged advertising reasonably conveys the implied message that “Spectrum offers faster internet speeds in the markets where Spectrum and AT&T compete.”

Although Charter’s evidence showed that in more census blocks, zip codes, and broadband service locations it offers faster speeds than other providers, the evidence did not show that Charter both offers the “fastest speeds” and is available in more neighborhoods.

For this reason, NAD concluded that Charter’s evidence was not a good fit to support this broad availability message. Further, while Charter’s evidence may support claims tying Spectrum’s fastest speeds to more zip codes or census blocks, NAD cautioned Charter to modify future claims about “neighborhoods” to clearly and conspicuously disclose the basis of the comparison. 

Accordingly, NAD:

  • Recommended the claim “Spectrum offers the fastest speeds in more neighborhoods than any other provider” be discontinued or modified to avoid conveying the unsupported message that Charter offers the fastest speeds and is available in more “neighborhoods” and
  • Cautioned the advertiser that future advertising touting speed availability in more “neighborhoods” should clearly and conspicuously disclose the basis of the comparison.

In its advertiser statement, Charter stated that it “is disappointed with NAD’s decision but will comply with its recommendations” although it “strongly disagrees with NAD’s conclusion.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

Contact Information

Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations

Vancouver’s Star power grows for year three of the MICHELIN Guide

  • Sushi Masuda receives a MICHELIN Star, bringing city’s total to 10
  • New Bib Gourmand added, plus four Special Awards
  • 76 total restaurants, 23 cuisine types reflected in city Guide

VANCOUVER, Oct. 3, 2024 — This evening, the MICHELIN Guide announced the 2024 restaurant selection for the MICHELIN Guide Vancouver. A new MICHELIN-Starred restaurant, one new Bib Gourmand and two new Recommended restaurants joined this year’s selection.

Sushi Masuda joined the exclusive list of MICHELIN-Starred restaurants in North America as the restaurant was awarded on stage at the Commodore Ballroom. In addition, the city’s Guide boasts a new Bib Gourmand, Gary’s, bringing the selections total to 16. The full selection, including Recommended eateries, totals 76 restaurants with 23 cuisine types represented.

“As we toast to year three of the MICHELIN Guide in Vancouver, the growing momentum and talent of the restaurant community continues to be impressive,” said Gwendal Poullennec, the International Director of the MICHELIN Guides. “We are very proud to honor Sushi Masuda with one MICHELIN Star and to welcome new eateries into the MICHELIN Guide family. The anonymous Inspectors could see and taste the passion of the local restaurant community and look forward to seeing the evolution of the local culinary scene continue.”

Here is the new One MICHELIN Star restaurant and Bib Gourmand, with Inspector notes from each (Inspectors’ comments in full on the MICHELIN Guide website and mobile app):

One MICHELIN Star

Sushi Masuda (Japanese cuisine)

Entering this humble five-seat counter that is tucked in the corner of an unrelated restaurant and through the glass doors of a print shop serves as a pointed reminder not to judge a book by its cover. The plain, spare room is brought to life by the artfully simple, meticulous preparations of Chef Yoji Masuda, whose time spent in a top counter in Tokyo is amply apparent, though his own personality comes through. With the assistance of his wife Akari, who provides a warm, attentive hospitality, the meal proceeds gracefully, from an indulgent savory “pudding” of sweet, pure-tasting monkfish liver to a wonderfully gelatinous beltfish cooked with sake and kombu, before arriving at the impeccable nigiri, which showcase exceptional ingredients alongside a singular delicacy and precision.

Bib Gourmand

The MICHELIN Guide Inspectors identified one new restaurant to award the Bib Gourmand designation, which recognizes eateries for great food at a great value.

Gary’s (French cuisine)

It’s easy to be won over by this convivial neighborhood spot, which owes its easygoing charms to the combined efforts of partners Bailey Hayward and Mathew Bishop (who oversee the service and the kitchen, respectively). To match the relaxed, friendly vibe, the cuisine is rustic and approachable, offering hearty dishes that draw inspiration from French country cooking, as in asparagus with saffron rouille, or pork collar with parsley sauce—and don’t miss out on the fluffy, freshly baked rye rolls, served with green garlic butter. For a final slather of indulgence, do order dessert, like a rum baba soaked with chamomile-scented syrup and capped with a ribbon of decadent pistachio custard and a cloud of Chantilly.

MICHELIN Special Awards

In addition to the Bib Gourmand and Stars, the Guide announced four Special Awards:

Hotels

The restaurants join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay in Vancouver and throughout the world.

Each hotel in the selection has been chosen by MICHELIN Guide experts for its extraordinary style, service and personality — with options for all budgets — and each can be booked directly through the MICHELIN Guide website and app. The selection for Vancouver features the city’s most spectacular hotels, including design-forward luxury boutiques like the Douglas, standouts from our “Plus” collection like the Loden (one MICHELIN Key) and the Opus, old-world elegance like the Wedgewood (one MICHELIN Key), and dependable luxury stalwarts like the Fairmont Pacific Rim.

The MICHELIN Guide is a benchmark in gastronomy. Now it’s setting a new standard for hotels. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an unforgettable hotel.

The 2024 MICHELIN Guide Vancouver selection:

Vancouver’s 2024 MICHELIN-Starred restaurants

Vancouver’s 2024 Bib Gourmand restaurants

Vancouver’s 2024 Recommended restaurants

The MICHELIN Guide in North America

Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Miami/Orlando/Tampa, Florida (2022); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024) and Quebec (2024).

About the MICHELIN Guide

Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants.

  • The famous one, two and three MICHELIN Stars identify establishments serving exceptional cuisine that’s rich in flavor, remarkably executed and infused with the personality of a talented chef.
  • The Bib Gourmand is a designation given to select restaurants that offer good quality food for a good value – often known as personal favorites among the inspectors when dining on their own time.
  • The MICHELIN Green Star honors restaurants that are pioneers in sustainable
  • Recommended restaurants and special professional awards are also highlighted by the MICHELIN Guide

The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin’s inspectors still use the same criteria and manner of selection that were used by the inspectors in the very beginning.

The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.

Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 45 destinations, the MICHELIN Guide has become an international benchmark in fine dining.

All restaurants in the Guide are recommended by Michelin’s anonymous inspectors, who are trained to apply the same time-tested methods used by Michelin inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin inspectors pay all their bills in full, and only the quality of the cuisine is evaluated.

To fully assess the quality of a restaurant, the inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.

About Michelin North America, Inc.

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI- based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

About Capital One

At Capital One we’re on a mission for our customers – bringing them best-in-class products, rewards, service, and experiences. Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. We use technology, innovation, and interaction to provide consumers with products and services to meet their needs. Through Capital One Dining and Capital One Entertainment, we provide our rewards cardholders with access to unforgettable experiences in the areas they’re passionate about, including dining, music and sports. Learn more at capitalone.com/dining and capitalone.com/entertainment.

For more information, contact:
Carly Grieff
Michelin North America
carly.grieff@michelin.com

Michelin Introduces MICHELIN BETTER HAUL ROAD: Developed with and for Miners

  • This new offer was first introduced at MINExpo 24, and will be available in English, Spanish and Portuguese.
  • For more information on MICHELIN BETTER HAUL ROAD, please visit our website.

GREENVILLE, S.C., Oct. 01, 2024 – Mines, by their very nature, are unforgiving environments that require robust machinery and the utmost effort from both equipment and crews. This is particularly true for haul roads that are in constant use.

These roads impact vehicle downtime, and manually managing them can hinder operational efficiency. Developed in collaboration with three mines around the world, MICHELIN BETTER HAUL ROAD is a digital solution designed to enhance safety and efficiency in mining operations.

The importance of well-maintained haul roads cannot be overstated. MICHELIN BETTER HAUL ROAD provides a solution that allows mine managers to keep a close eye on these critical infrastructures. By monitoring haul roads in real time, operators can swiftly identify incidents such as debris or road damage that may arise. The system then allows them to register the issue within the app or through dispatch with the web, track its status via the app or web, and efficiently assign a repair team to address and resolve the problem.

“With MICHELIN BETTER HAUL ROAD, mine operators gain peace of mind through improved safety, prioritized actions, and streamlined team coordination, driving better haul road conditions,” said Christel Dubus, Head of Mining Digital Services for Michelin. “With features that allow for task prioritization and seamless follow-up for teams or contractors, as well as improved operator recognition, it supports the continuous evolution of a mine’s pit and its goal of achieving higher speed and production with lower energy consumption and improved haul road quality.”

MICHELIN BETTER HAUL ROAD allows prioritization of data-driven actions and supports a mine’s constant pit evolution with cleaner haul road conditions.

“This proactive approach to haul-road management ensures that any issues are quickly resolved, minimizing downtime and maintaining the flow of operations while considering opportunities to reduce fuel and energy consumption,” said Dubus. “By continuously monitoring haul-road conditions, MICHELIN BETTER HAUL ROAD helps ensure the longevity and reliability of these crucial transportation routes, ultimately supporting the overall efficiency and safety of mining activities.”

About Michelin North America, Inc.  

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

Contact Information

David Finleyson
Michelin North America
david.finleyson@michelin.com
www.michelinmedia.com

Michelin Debuts Mining Industry’s First Energy-Efficient Tire, the Michelin XDR 4 SPEED ENERGY™

GREENVILLE, S.C. Oct. 01, 2024 – Michelin introduces the Michelin XDR 4 SPEED ENERGY™, the mining industry’s first-ever energy efficient tire that is designed to reduce a mining vehicle’s fuel consumption and lower CO2 emissions through an optimized, more flexible tread and new energy-saving rubber compound.

First announced at MINExpo 24, The Michelin XDR 4 SPEED ENERGY™ tire achieves up to 3.6% better fuel efficiency compared to the Michelin XDR 250 C tire[1], resulting in savings of about 5,300 gallons of fuel or $24,000 per truck annually[2]. For a fleet of 50 trucks, this would equate to almost $1.2 million in annual savings and a reduction of 2,600 tons of CO2 emissions within a year[3].

“To gain a clearer insight into a tire’s impact on energy efficiency, we must examine the forces that slow down vehicle movement, referred to as rolling resistance,” said Lisa Hickey, Michelin Sustainability Lead for Mining. “The Michelin XDR 4 SPEED ENERGY™ tire features innovative technologies, such as an optimized, more flexible tread and energy-saving rubber compound, that enable the tire to run cooler and result in more energy being directed towards propelling the truck.”

This cutting-edge tire innovation allows vehicles such as rigid dump trucks to minimize energy consumption using a new energy-saving compound. When a mining vehicle carries a load and operates on various terrains, whether hard or soft, the tire deforms and flexes, generating heat that results in energy loss and requires the vehicle to exert more effort to move forward.

Mining trucks fitted with Michelin XDR 4 SPEED ENERGY™ tires experience reduced rolling resistance, which leads to lower fuel usage[1], reduced CO2 emissions[1], and cost savings—a win for the industry and the planet alike.

[1] Based on internal testing at the Michelin CEMA test center, comparing the Michelin 50/80R57 XDR 4 SPEED ENERGYTM tire and the Michelin 50/80R57 XDR 250 C tire on a CAT793 truck in flat conditions. Actual results may vary.

[2] Considering an average cost of diesel of $4.45/gallon based on July 15, 2024 (U.S. West Coast), from the U.S. Energy Information Administration website.

[3] Emission savings estimated based on 1 liter of diesel being equivalent to 2.66 kg of CO2.

“Michelin has been an innovation leader for 135 years. We push the boundaries of technology and design to ensure that our solutions lead the market,” said Renaud Durand,

Michelin Mining Technical Director. “The Michelin XDR 4 SPEED ENERGY™ tire delivers improvements in rolling resistance without compromising key performances like safety and productivity. Today, we are leveraging our in-depth experience in composites and engineered materials to introduce the Michelin XDR 4 SPEED ENERGY™ tire, the mining industry’s first energy-efficient tire designed to help our customers reduce fuel consumption and lower CO2 emissions. Our ambition is to grow our leadership in energy efficiency by delivering benchmark solutions for the mining industry across our portfolio.”    

Michelin is committed to joining forces with its mining customers to help transform the industry, reducing the environmental impact of not just its own operations, but also the products, services, and support it delivers.

This new first-of-its-kind tire will be available commercially in 2025. For more information on the Michelin XDR4 SPEED ENERGY™ tire, please visit us on our website.

About Michelin North America, Inc.

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies, and healthcare, and offer the finest experiences, from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

Contact Information

Name: David Finleyson
Email: david.finleyson@michelin.com
Job Title: Michelin North America

LexisNexis® Intellectual Property Solutions Launches AI-Powered LexisNexis® TechDiscovery Tool to Make Patent Discovery Quick and Intuitive for All

A New Component of the LexisNexis® PatentSight+ Platform, LexisNexis® TechDiscovery Enables Comprehensive Patent Searches Using Simple Words and Phrases

NEW YORK, October 1, 2024 – LexisNexis® Legal & Professional today introduced LexisNexis® TechDiscovery, an AI-powered tool designed to simplify patent research. As a new module to the LexisNexis® PatentSight+ platform, LexisNexis TechDiscovery makes patent searches fast and intuitive, allowing both IP experts and business partners to find relevant patents using simple inputs. Users can conduct searches based on single words, brief descriptions, or excerpts from patents, articles, or non-patent literature—as well as reference patent numbers.

“LexisNexis TechDiscovery makes one of the world’s most comprehensive patent datasets accessible to everyone,” said Andrew Matuch, President for LexisNexis® Intellectual Property Solutions. “Using LexisNexis TechDiscovery, IP teams can deliver insights faster and more efficiently to support their internal stakeholders, while business partners across other functions like engineering, R&D, and business development can run quick searches to evaluate inventions, explore licensing opportunities, or assess M&A prospects—without the need to immediately involve their IP departments.”

LexisNexis TechDiscovery uses Generative AI (GenAI) to expand simple search queries, then Extractive AI compares over 200 data points, based on a unique “fingerprint” for each patent. Supported by machine learning algorithms that have been tested by over 100 global companies and constantly improved for more than a decade, LexisNexis TechDiscovery refines its directional results within seconds to surface the most relevant patents. Users can further improve results by marking patent families as relevant or irrelevant, gaining detailed insights into a technology field in under three minutes.

“The combination of AI and proven technology enhances both the accuracy and efficiency of patent research,” added Matuch. “LexisNexis TechDiscovery is just the beginning. We’re committed to expanding AI capabilities within PatentSight+, enabling even faster insights and providing more intuitive tools to help our customers innovate effectively.”

LexisNexis TechDiscovery is designed to make patent research easier and faster across the organization:

  • Patent professionals can use LexisNexis TechDiscovery to reduce their workload and stress by getting quick insights into new business areas and supporting other parts of the business with rapid and accurate patent insights.
  • Other business functions such as engineering, R&D, and business development can use LexisNexis TechDiscovery for quick and simple patent research to evaluate concepts for new inventions, explore licensing or partnership options, or investigate M&A opportunities.

LexisNexis TechDiscovery is the latest addition to the AI-driven features of PatentSight+, further solidifying LexisNexis leadership in innovation and patent analytics. Developed in accordance with RELX Responsible AI Principles, LexisNexis TechDiscovery upholds standards of transparency, bias prevention, human oversight, and data privacy, ensuring its ethical use and making a positive real-world impact.

To further strengthen and innovate around its AI solutions, LexisNexis Intellectual Property Solutions also announced its new AI-Insider Program designed to support the IP community and provide insights into LexisNexis latest AI developments.

For more information on LexisNexis TechDiscovery, the AI-Insider Program, and LexisNexis PatentSight+, visit www.LexisNexisIP.com/TechDiscovery

About LexisNexis® Legal & Professional

LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About LexisNexis® Intellectual Property Solutions

LexisNexis® Intellectual Property Solutions bring clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve a competitive advantage for their business. Our broad suite of workflow and analytics solutions (LexisNexis® PatentSight+, LexisNexis® Classification, LexisNexis® IPlytics, LexisNexis PatentOptimizer®, LexisNexis PatentAdvisor®, and LexisNexis TotalPatent One®, LexisNexis® IP DataDirect), enables companies to be more efficient and effective at bringing meaningful innovations to our world. We are proud to directly support and serve these innovators in their endeavors to better humankind.

Media Contact:

Andrew Weinstein
Andrew.Weinstein@LexisNexis.com

LexisNexis | Intellectual Property Solutions

Bringing clarity to innovation

Contact Information

Name: Andrew Weinstein
Email: Andrew.Weinstein@LexisNexis.com
Job Title: Communications Counsel

National Advertising Division Recommends Promotion in Motion Discontinue or Modify Certain Welch’s Fruit Snack Commercials

New York, NY – September 30, 2024 – In a Fast-Track SWIFT challenge brought by General Mills, Inc., BBB National Programs’ National Advertising Division recommended that Promotion In Motion, Inc. (PIM Brands) discontinue certain television commercials for its Welch’s Fruit Snacks or modify the advertising to avoid conveying the message that competing fruit snacks are worthless.

General Mills, the manufacturer of competing fruit-flavored snack products, including the Annie’s and Mott’s brands, challenged a series of television commercials for Welch’s Fruit Snacks featuring celebrity chef Gordon Ramsay as Welch’s Fruit Snacks CFO (i.e., Chief Fruit Officer).

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to the National Advertising Division (NAD). At issue for NAD was whether the challenged advertising reasonably communicates an unsupported disparaging message that competing fruit-flavored snacks are worthless.

NAD determined that one reasonable takeaway from the commercials is that the whole fruit content of Welch’s Fruit Snacks makes it a superior product for consumers. However, NAD also found that certain elements of the commercials go further and portray competing fruit snacks as worthless. Specifically, NAD found that Ramsay throwing the products out of the window, kicking the products into a lobster tank, and spitting out the products constitutes “ash canning,” depicting competing products like General Mills’ fruit snacks as lacking any positive value.

Therefore, NAD recommended that PIM Brands discontinue the challenged advertising or, in the alternative, modify the advertising to avoid conveying the message that competing fruit snacks are worthless. NAD noted that nothing in its decision precludes PIM Brands from making truthful and not misleading claims about the qualities of its own fruit snack products, either monadically or in comparison to competing fruit snack products.

In its advertiser statement, PIM Brands stated that it “will comply with NAD’s recommendations,” but noted its disagreement with NAD about aspects of the television commercials.

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

Contact Information

Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations

LexisNexis® Reed Tech® and 1WorldSync enable Global Medical Device Manufacturers to Manage Regulatory UDI submissions and Product Data Syndication

Horsham, PA, September 30, 2024, LexisNexis Reed Tech, a part of LexisNexis® Legal & Professional and global provider of regulatory data management solutions for the life sciences industry, and 1WorldSync™, the leading provider of product content orchestration solutions today announce a renewed collaboration. Pairing the Unique Device Identification (UDI) regulatory data management technology of Reed Tech SingleSource™ for Medical Devices with the Global Data Synchronization Network (GDSN) capabilities through 1WorldSync strengthens product data accuracy and accessibility throughout the healthcare chain. 

Together, 1WorldSync and SingleSource™ for Medical Devices allow MedTech companies to centrally and securely manage and share product data required by global health authorities, customers and other stakeholders around the globe.

“Reed Tech is committed to continue delivering on our mission to provide MedTech companies with regulatory consulting, advanced product data management technology, and reporting services to regulatory Health Authorities and commercial trading partners,” said Wendy Scott, General Manager of Reed Tech Life Sciences. “Our collaboration and automated data integration with 1WorldSync allows our clients to meet critical industry needs in publishing medical device information via the GDSN and complements our position as a market leader in global UDI data management supporting compliance requirements in US (34% of electronic GUDID records), EU, China, South Korea, and other regions.”

“By combining our expertise, Reed Tech and 1WorldSync are able to assist the medical device industry in providing product information to regulatory systems, retailers, healthcare providers and consumers,” said Randy Mercer, Chief Strategy Officer at 1WorldSync. “In alliance with 1WorldSync, SingleSource™ for Medical Devices will allow for the aggregation and syndication of complete, trusted and accurate product information, providing a truly comprehensive product data solution.”

More alliance details will be provided in an upcoming informational webinar held by LexisNexis Reed Tech and 1WorldSync. Learn more and register here.      

About LexisNexis Legal & Professional

LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About LexisNexis Reed Tech

LexisNexis Reed Tech brings clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve a competitive advantage for their business. Our Reed Tech suite of SingleSource™ for Medical Devices, SingleSource™ for Drug Products, and Navigator™ for Drug Labels enables life sciences companies to create product data management strategies and meet timely compliance deadlines. We are proud to directly support and serve these innovators in their endeavors to better humankind.

For more information, please visit ReedTech.com

About 1WorldSync

1WorldSync® is the leader in Product Content Orchestration, enabling more than 17,000 companies in over 60 countries to simplify the creation and distribution of impactful content that’s accurate, consistent and relevant everywhere commerce happens. Through its technology platform and expert services, 1WorldSync—backed by global investment firm Battery Ventures—solves revenue impacting product content challenges faced by leading brands and retailers in the CPG/retail, DIY, consumer electronics, healthcare and foodservice industries. 1WorldSync is one of the only product content providers and GDSN Data Pools to achieve ISO Certification 27001. You can follow 1WorldSync on LinkedIn at: https://www.linkedin.com/company/1worldsync/

Contact Information

Name: Samantha Page
Email: samantha.page@lexisnexis.com
Job Title: Marketing Manager

Need for speedier legal work drives 82% of lawyers to embrace AI

82% of UK lawyers have adopted generative AI or have plans in motion, almost four-times the number seen in Summer 2023. Lawyers say delivering work faster is the biggest benefit of AI, yet it is prompting many to rethink the suitability of their pricing structure.

LONDON, 24 September 2024 – Today, LexisNexis®, a leading global provider of legal information and analytics, released a new report – Need for Speedier Legal Services sees AI Adoption Accelerate – which reveals a sharp increase in the number of lawyers using generative AI for legal work.

The survey of 800+ UK legal professionals at firms and in-house teams found 41% are currently using AI for work, up from 11% in July 2023. Lawyers with plans to use AI for legal work in the near future also jumped from 28% to 41%, while those with no plans to adopt AI dropped from 61% to 15%.

The report highlights that the main reason for AI adoption is the ability to deliver work more quickly. An impressive 71% of lawyers cited faster delivery as a key benefit of AI, followed by improved client service (54%) and gaining a competitive advantage (53%). When asked to select the single greatest benefit, 52% identified delivering work faster as the primary advantage.   

This shift towards AI-driven efficiency is expected to bring changes to pricing structures. The survey found that 39% of private practice lawyers now expect to adjust their billing practices due to AI, up from 18% in January 2024. However, only 17% of those in private practice think that AI will end the billable hour model, while 40% believe it will remain and 42% are uncertain about its impact.

The survey also revealed 60% of firms or legal departments had made internal changes reflecting the growth of AI adoption. The most common change was offering an AI-powered product to staff, which rose from 15% in January 2024 to 36% by September 2024. There was also significant growth in developing policies on the use of generative AI (11% to 24%) and providing AI-related training for staff (11% to 18%). As expected, large law firms and corporate in-house legal teams were the most likely to have made changes, at 78% and 74% respectively.

Despite adoption rates, 76% of UK legal professionals are concerned about inaccurate or fabricated information from public-access generative AI platforms. However, 72% said they would feel more confident using a generative AI tool grounded in legal content sources with linked citations to verifiable authorities, up from 65% in January 2024.

Stuart Greenhill, Senior Director of Segments at LexisNexis UK, commented “The possibility of delivering work faster has seen widespread adoption, internal integration, and regular use of generative AI across the legal sector. There’s also a strong demand for AI tools that are grounded on reliable legal sources.

Yet the impact of this efficiency on the billable hour is becoming a topic of debate. As a result, the number of firms reconsidering pricing models has doubled throughout the course of 2024.”

Report contributors

 

Notes for editors

About LexisNexis Legal & Professional

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Contact Information

Name: Dylan Brown
Email: Dylan.Brown@lexisnexis.co.uk
Phone: 07789 565329
LexisNexis UK
Job Title: Content Lead

MICHELIN Guide Toronto & Region expands in year three with four new Stars

  • Four restaurants earn a MICHELIN Star for the first time
  • Selection expands territory in year three to include Toronto & Region
  • Second MICHELIN Green Star added to selection
  • 100 total restaurants, 30 cuisine types reflected in selection

TORONTO, Sept. 18, 2024 — This evening, the MICHELIN Guide announced the 2024 restaurant selection for the MICHELIN Guide Toronto & Region, marking an expansion of Toronto’s selection territory in year three.

DaNico, Hexagon, Restaurant Pearl Morissette and The Pine were each awarded one MICHELIN Star, with Restaurant Pearl Morissette also being the newest Green Star restaurant in the selection. Toronto & Region now holds 15 one MICHELIN Starred restaurants, two Green Stars and a two MICHELIN Star restaurant, with Sushi Masaki Saito remaining atop the list.

“As we toast to year three of the MICHELIN Guide in Toronto, we are excited to see the selection expand beyond the city center, with new and emerging talent being spotlighted,” said Gwendal Poullennec, the International Director of the MICHELIN Guides. “We are very pleased to welcome four new eateries into the family of MICHELIN-Starred restaurants and hope this serves as encouragement for the restaurant community to continue raising the bar. The chef and culinary teams’ passion is evident with a strong focus on indigenous ingredients and sustainable gastronomy.”

In addition to four new Starred restaurants, the Guide boasts four new Bib Gourmands: Berkeley North, Conejo Negro, Guru Lakshmi and Rasa. The full selection, including Green Stars and Recommended eateries, totals 100 restaurants and 30 cuisine types represented.

Here are the new One MICHELIN Star and Green Star restaurants, with Inspector notes from each (Inspectors’ comments in full on the MICHELIN Guide website and mobile app):

One MICHELIN Star

DaNico (Toronto; Italian cuisine)

Wondering if DaNico is worth a stop? You can take it to the bank—quite literally, as the restaurant is nestled inside a former bank building. Inside, dark colors, linen tablecloths, and plush seating set a sophisticated tone, but the irreverent artwork proves they don’t take themselves too seriously. Chef/partner Daniele Corona cooks Italian food with a global influence. Choose from a multicourse prix-fixe or a chef’s tasting menu to enjoy items such as wild Pacific crab served over thin, noodle-like vegetables, garnished with trout roe, and finished tableside with a Sicilian green olive coulis. Then, house-made basil bottini filled with smoked burrata is nestled in a creamy sauce for a dish that delivers dialed-in flavor.

Hexagon (Oakville; Contemporary cuisine)

This stylish restaurant in downtown Oakville could get by on looks alone with its sliding patio doors, wrap-around terrace, and an interior that is at once cool and casual. But for Chef Rafael Covarrubias, he’s got a lot more in mind. The menu reads familiar – beef tartare, oysters, fish – but what emerges from the kitchen are beautiful, soigné works that are refined, original, and substantial. Potato foam, brown butter, and roe are clever pairings with Hokkaido scallop. Pasta is a highlight, like corn agnolotti with Manchego, but so too is the short rib. And for dessert, cheesecake is surprisingly light and savory thanks to strawberries and a nutty almond cookie. To see this kitchen at its most ambitious, guests can book a tasting menu in advance.

Restaurant Pearl Morissette (Jordan Station; Contemporary cuisine)

This 42-acre destination in the picturesque Niagara region is the full experience. A restaurant, winery, orchard, farm, and bakery, Restaurant Pearl Morissette is a powerhouse. With great pride for Canadian ingredients and respect for the seasons, Chefs Daniel Hadida and Eric Robertson make the most of their surroundings to enhance their spontaneous tasting menu’s dishes, as in free-range pork, slow roasted over a peach wood fire, glazed with sweet potato miso, and plated with hazelnut jus. Yes, there is plenty of wine available, but don’t miss the accomplished juice pairing either. The meal may conclude sweetly, with a buckwheat sable cookie, honey whipped cream, honeycomb-shaped tuile, and honey ice cream. Meanwhile, the warm team keeps the tasting moving at a friendly clip.

The Pine (Creemore; Chinese/contemporary cuisine)

Located in charming Creemore, north of Toronto in Simcoe County, find this culinary landmark housed in a chic space that was formerly a gas station. Run by Chef Jeremy Austin and his wife, Cassie, The Pine is a distinct dining experience that is informed by the chef’s years working in China. A meal here draws on authentic flavors delivered with striking creativity and conviction on an ever-evolving menu. A gorgeous tea egg kicks things off; the Sichuan-favorite dried fried string beans arrive as a cold salad; and the carrot jiaozi is a delightful dumpling; but those are merely a few of the treasures on offer.

MICHELIN Green Star

Restaurant Pearl Morissette (Jordan Station; Contemporary cuisine)

Initiatives: sourcing ingredients directly from local farmers; 2-acre regenerative garden supplies herbs, eggs, flowers, fruits and vegetables for seasonal menu; overwintering and cellaring techniques in garden; native planting and indigenous ingredients.

Bib Gourmand

The MICHELIN Guide Inspectors added 4 restaurants to the Bib Gourmand list, which recognizes eateries for great food at a great value: Berkeley North, Conejo Negro, Guru Lukshmi and Rasa.

MICHELIN Special Awards

In addition to the Bib Gourmand and Stars, the Guide announced four Special Awards:

The MICHELIN Guide Ceremony is presented with the support of Capital One.

Hotels

The restaurants join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay in Toronto and throughout the world. Each hotel has been chosen by MICHELIN Guide experts for its extraordinary style, service and personality — with options for all budgets — and each can be booked directly through the MICHELIN Guide website and app. The selection for Toronto features the city’s most spectacular hotels, including sustainability pioneers like 1 Hotel Toronto, standouts from the “Plus” collection like the Hazelton and the SoHo, cutting-edge boutiques like Ace Hotel and the Drake, and dependable luxury stalwarts like the Ritz-Carlton.

The MICHELIN Guide is a benchmark in gastronomy. Now it’s setting a new standard for hotels. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an unforgettable hotel.

The 2024 MICHELIN Guide Toronto selection:

Toronto’s 2024 MICHELIN-Starred restaurants

Toronto’s 2024 MICHELIN-Green-Starred restaurants

Toronto’s 2024 Bib Gourmand restaurants

Toronto’s 2024 Recommended restaurants

The MICHELIN Guide in North America

Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Miami/Orlando/Tampa, Florida (2022); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024) and Quebec (2024).

About the MICHELIN Guide

Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants.

  • The famous one, two and three MICHELIN Stars identify establishments serving exceptional cuisine that’s rich in flavor, remarkably executed and infused with the personality of a talented chef.
  • The Bib Gourmand is a designation given to select restaurants that offer good quality food for a good value – often known as personal favorites among the inspectors when dining on their own time.
  • The MICHELIN Green Star honors restaurants that are pioneers in sustainable
  • Recommended restaurants and special professional awards are also highlighted by the MICHELIN Guide inspectors.

The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin’s inspectors still use the same criteria and manner of selection that were used by the inspectors in the very beginning.

The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.

Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 45 destinations, the MICHELIN Guide has become an international benchmark in fine dining.

All restaurants in the Guide are recommended by Michelin’s anonymous inspectors, who are trained to apply the same time-tested methods used by Michelin inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin inspectors pay all their bills in full, and only the quality of the cuisine is evaluated.

To fully assess the quality of a restaurant, the inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.

About Michelin North America, Inc.

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI- based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

About Capital One

At Capital One we’re on a mission for our customers – bringing them best-in-class products, rewards, service, and experiences. Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. We use technology, innovation, and interaction to provide consumers with products and services to meet their needs. Through Capital One Dining and Capital One Entertainment, we provide our rewards cardholders with access to unforgettable experiences in the areas they’re passionate about, including dining, music and sports. Learn more at capitalone.com/dining and capitalone.com/entertainment.

Contact Information

Name: Carly Grieff
Email: carly.grieff@michelin.com
Job Title: External Communications

New study touts Michelin has generated billions of dollars toward South Carolina’s economic development

Michelin celebrates 50 years of manufacturing in South Carolina 

GREENVILLE, S.C., Sept. 17, 2024 – Since its arrival in South Carolina 50 years ago, Michelin North America, Inc., has generated more than $266 billion in cumulative total economic impact, according to the new economic impact report published by the University of South Carolina’s Darla Moore School of Business.

This activity level, in turn, has supported an average of about 14,000 total jobs per year since 1975, according to Joseph Von Nessen, a research economist who unveiled Michelin’s economic impact report on Tuesday.

The report was presented as part of an event celebrating 50 years of Michelin manufacturing in South Carolina, a half-century in which Michelin has created jobs, bolstered communities and led the Palmetto State’s transformation in manufacturing.

“Michelin arrived in South Carolina at a pivotal time. As textile manufacturing entered a long decline, Michelin sparked an evolution to advanced manufacturing in our state,” Von Nessen said. “The factories, later complemented with research and headquarters activities, created an economic force that attracted many more manufacturers and increased the quality of life in communities across the state.”

Key findings in the economic impact study include:

  • $8.2 billion = Total annual economic impact associated with Michelin’s current activities in South Carolina
  • $2 billion = Total annual labor income associated with Michelin’s activities
  • 24,915 = Total annual jobs associated with Michelin’s activities
  • 6 = Michelin’s employment multiplier; that is, for every 10 jobs Michelin creates, an additional 16 jobs are created elsewhere in the state, for a total of 26 jobs.
  • 45% = Average income premium for jobs associated directly or indirectly with Michelin vs. the average income in South Carolina
  • Read the full report HERE [includes link to pdf]

The Event

To mark the 50th anniversary, Michelin North America celebrated at its corporate headquarters Tuesday, welcoming state and local leaders, including Governor Henry McMaster and Ashely Teasdel, Deputy Secretary, SC Department of Commerce. Alexis Garcin, outgoing president and CEO for Michelin North America also introduced his successor, Matthew Cabe, as Garcin transitions to a new role with Michelin Group starting Oct. 1, 2024.

“For the last 50 years, Michelin has been a driving force for our state, creating good jobs, modernizing our economy, and helping to build our automotive industry into the powerhouse it is today,” said Governor Henry McMaster. “We are grateful for their contributions and look forward to continuing our great partnership for years to come.”

Garcin highlighted in the event that it’s the people that make it possible when it comes to Michelin’s success in South Carolina.

“Available land, access to ports, education and -most importantly- skilled people attracted Michelin to South Carolina a half-century ago,” Garcin said. “Today, we celebrate those generations who made Michelin what it has become: A proud South Carolina citizen, represented by thousands of thriving families connected with 15 Michelin facilities across the state. Each one of them had and still has a huge impact on our communities.”

Michelin North America continues to be a top contributor to South Carolina’s knowledge economy, resulting from the strategic location of research, marketing, sales and manufacturing activities nearby. According to the economic impact study, Michelin maintains 28% higher productivity levels than other tire manufacturers in the state, primarily due to the presence of Michelin’s corporate headquarters and the Michelin Americas Research Center (MARC). For example, MARC innovations such as the Michelin X TweelTM airless tire assembly and the Lunar Rover tire have changed the future of mobility.

“Michelin bringing new industry to the area was a seismic event in Greenville,” said Greenville Mayor Knox White. “At the time, industry was all about textiles. Michelin changed manufacturing in the Upstate by diversifying its industry. Then, when Michelin’s corporate headquarters moved to Greenville, everything else changed as well. Over the years, Michelin leaders have served in key board roles, and Michelin has demonstrated a commitment to public education. More recently, Michelin was a major corporate sponsor of Unity Park, which signaled the significance of this community project to other businesses.” 

Michelin coming to South Carolina has also touched families across generations as well.

Eugene Bishop and his brother, Jeff, followed in the footsteps of their father, Curtis, and began their careers at Michelin. Eugene started at the truck tire plant in Spartanburg (US3), and has held various jobs with the company, including his current role in Consumer Care based at the headquarters.

“My dad worked at US3,” Eugene said. “He started there and retired there 35 years later. At Michelin, there are lots of opportunities if you apply yourself. On a personal level, my family has been through some challenging events while I’ve been with Michelin, and I’ve always had the company’s support. I have life-long friends here.”

The Story

Michelin began making tires in North America at the beginning of the 20th century. However, the company settled in the Southeast in the early 1970s. The decision to come to the southeast was seen as substantial risks at the time.

Construction began on two Upstate sites in 1973. The first – the semi-finished materials plant in Anderson (US2) – came online in October 1974.

A few months later, in 1975, the passenger-tire facility in Greenville (US1) was up and running, becoming the first plant in South Carolina to produce a tire.

The 1980s brought a boom, with vast expansion in the state, branching down to the Midlands with the addition of another passenger-car tire plant (US5) opening in Lexington. By 1982, US1 hit the 25-million-tire milestone, and cumulatively, Michelin’s S.C. plants had made 40 million tires by the end of 1984.

The company’s North American corporate headquarters moved from Lake Success, N.Y. to Greenville in 1985, settling first near the Donaldson Center. Construction began on the current headquarters site in 1987.

Growth continued across the state when a mining tire facility opened in Lexington (US7) in 1998 and another (US10) in Anderson in 2013.

Fast forward to 2024: Michelin now operates 15 facilities in South Carolina and employs nearly 10,000 people across the state.

“Michelin cares about its people,” said Jeff Bishop, who works as a business unit leader at the Spartanburg plant (US3). “All jobs can be tough at times, but Michelin treats you with respect. This company strives to uphold its core values every day. Not all companies live by those values.”

About Michelin

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and to a more sustainable world.

Drawing on its deep know-how in polymer composites, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies, and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Contact Information

Name: Jessica Pickens
Email: jessica.pickens@michelin.com
Job Title: Corporate Affairs Press Officer