By Greg Dickason, Chief Technology Officer, LexisNexis Legal & Professional, and Jeff Bleich, General Counsel, Anthropic
Legal AI is entering a new phase. The first wave proved that generative AI can draft, summarize, and brainstorm at speed. The next wave is authoritative, agentic legal AI that is powerfully integrated, deeply embedded in legal workflows, repeatable at scale, and capable of producing finished, citable work product that meets the highest legal standards.
As Legalweek begins, we are seeing this shift happen in real time. LexisNexis has integrated Anthropic’s Legal Plugin (Legal Plugin) into the Lexis+® with Protégé™ (Protégé) platform. This integration enhances hundreds of existing AI and agentic AI legal workflow capabilities available via Protégé and reflects the company’s process to continuously evaluate and incorporate new technologies or capabilities that help customers achieve better outcomes in trusted LexisNexis solutions.
LexisNexis had been evaluating the Legal Plugin capabilities since before its market release. This powerful agentic experience has been tested in a limited commercial preview with customers over the past several weeks.
Now, Protégé users can automate finished, verifiable legal work product in multiple ready-to-use formats with their work grounded accurately in the company’s vast 200-billion document repository – with four million new documents added daily – essential, unique, constantly updated, Shepardized, and linked legal content. It all operates within the Protégé world-class, private, secure, and trusted technology environment.
This is not about adding another chat interface. It is about helping legal professionals move from a single prompt to authoritative, trusted outcomes with confidence.
What Legal Professionals Actually Need
Legal professionals don’t need more AI-generated paragraphs. They need:
A data protection agreement they can review, refine, and sign.
A contract review they can trust.
A research briefing grounded in authoritative sources.
A client-ready deck and tracking spreadsheet that align with their written advice.
Citations that are validated before they ever leave the screen.
Together, with a shared commitment to bringing customers the highest-quality AI, LexisNexis and Anthropic are enabling legal professionals to go from prompt to validated, formatted, client-ready deliverables inside one secure legal workspace.
Why Agentic AI Represents a Turning Point for Legal Work
Agentic AI unlocks new levels of productivity for legal users. Instead of stopping at answers, AI capabilities become even more effective – and in this case, can produce completed deliverables by executing structured steps, orchestrating workflows, and outputting professional work product.
In law, however, capability alone is not enough. Legal teams need trust: authoritative grounding, citation validation, and legal-grade privacy and security. That’s exactly what this integration is designed to deliver.
With the Legal Plugin embedded within Protégé, legal professionals can move from a single prompt to authoritative, validated, formatted, client-ready deliverables, all inside one secure legal workspace.
This is the difference between AI that assists and AI that operationalizes.
A Long-Time Partnership Focused on Legal AI Innovation
LexisNexis and Anthropic have been collaborating for years, including fine-tuning early legal generative AI solutions on AWS Bedrock in 2023. We know high-quality legal outcomes are possible when the most authoritative legal content and AI technology meets the best advanced model capabilities with domain-grade infrastructure, including privacy, security, governance.
Today, we’re continuing that mutual innovation, now delivering powerful agentic AI capabilities that let customers do even more, wherever they work, with fully integrated workflows inside Protégé.
A Different Approach to Legal AI
As legal AI matures, two approaches are emerging:
One focuses on connecting point solutions across platforms which can introduce fragmentation and governance complexity.
The other is integration: embedding advanced model capabilities inside a legal-grade infrastructure where authority, validation, and governance are built in from the start.
LexisNexis has long taken a technology-agnostic, multi-model, multi-tool, and multi-agent approach: continuously evaluating new capabilities and embedding them where they measurably improve customer outcomes. By integrating the Legal Plugin directly into Protégé, the center of gravity remains where legal professionals need it: inside a trusted workspace designed specifically for legal work. It’s a purpose-built legal AI platform that integrates leading models and differentiates through authoritative grounding and workflow execution.
The Vision Ahead
The future of legal AI is not about better chat. It is about coordinated, agentic workflows that:
Orchestrate tasks intelligently
Generate multi-format deliverables
Validate authority automatically
Operate inside governed enterprise environments
And give legal professionals time back for higher-value thinking
That future is not theoretical. That future is already taking shape in collaboration with LexisNexis customers. Customers have highlighted the value of automatic citation validation and the ability to quickly finalize polished outputs.
When advanced AI meets trusted legal authority, something powerful happens. AI stops being another step in legal work. It starts to become essential infrastructure, enabling legal professionals to deliver authoritative work faster, with greater confidence, and at enterprise scale.
New York, NY – March 9, 2026 – The National Advertising Review Board (NARB), the appellate advertising body of BBB National Programs, recommended that T-Mobile US, Inc. discontinue or modify certain express and implied satellite coverage claims for its T Satellite service.
The underlying National Advertising Division (NAD) proceeding (Case #7458) was brought by competitor AT&T Services, Inc. NAD found that certain claims related to price increases were supported, while recommending that other claims be modified or discontinued. T-Mobile appealed NAD’s decision.
At issue for NARB were T-Mobile’s claims that “If customers can see the sky, they’re connected [to T Satellite]” and “No matter where you are, you will never miss a moment,” as well as implied claims that T Satellite provides 100% coverage everywhere or everywhere the sky is visible.
NAD determined that these claims communicated universal coverage and cannot be properly qualified with a disclosure. Accordingly, NAD recommended that T-Mobile discontinue the two express claims and modify its advertising to avoid conveying the implied universal coverage messages.
In the appeal, the NARB panel concluded that NAD reached the correct conclusion that the challenged claim language conveys that the coverage available from T-Satellite is universal. As noted, there is no dispute that this message is unsupported. As NAD pointed out, consumers are very likely to be unfamiliar with the emerging satellite technology, and accordingly advertisers must exercise caution to avoid overstating the extent of satellite coverage.
The NARB panel recommended T-Mobile discontinue the challenged express claims, including “If customers can see the sky, they’re connected [to T-Satellite] – even in the areas no traditional cellular network reaches today” and “No matter where you are, you will never miss a moment [with T-Satellite].”
The panel also recommends that T-Mobile modify its advertising to avoid conveying that
T-Satellite provides 100% coverage everywhere and that T-Satellite provides 100% coverage everywhere the sky is visible.
In its advertisers statement, T-Mobile stated that it will “comply with the panel’s recommendations.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, promote fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Review Board (NARB): The National Advertising Review Board (NARB) is the appellate body for BBB National Programs’ advertising self-regulatory programs. NARB’s panel members include 85 distinguished volunteer professionals from the national advertising industry, agencies, and public members, such as academics and former members of the public sector. NARB serves as a layer of independent industry peer review that helps engender trust and compliance in NAD, CARU, and DSSRC matters.
Contact Information
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
McLean, VA – March 4, 2026 – BBB National Programs’ Digital Advertising Accountability Program (DAAP) worked with Audiomob to update its privacy policy and in-app notices to bring its platform and third-party interest-based advertising (IBA) into compliance with the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles.
As part of its routine monitoring, DAAP reviewed Audiomob, a London-based advertising platform that helps game developers better reach their customers (including consumers based in the U.S.). Audiomob facilitates audio ads to 300 million users in 160 countries. As an advertising platform that facilitates IBA across non-affiliate platforms, Audiomob meets the definition of a Third-Party Advertiser under the DAA Principles and must comply with certain requirements, including providing consumers with clear, meaningful, and prominent notice of interest-based advertising and the ability to opt out of IBA.
Through routine monitoring activities, DAAP identified third-party targeted Audiomob advertisements with a “Report Ad” link at the top that, when clicked, directed users to an in-app reporting page with no clear, meaningful, or prominent indication of where users could access IBA-specific disclosures.
The reporting page also included a dropdown menu with the following ad violation categories: 1) Inappropriate, 2) Repetitive, 3) Irrelevant, and 4) Other. There was no clear, meaningful, or prominent mechanism (known as enhanced notice) where users could access IBA-specific disclosures and view opt-out choices. As such, Audiomob did not provide adequate third-party notice under the DAA Principles.
The DAA Mobile Guidance requires that third parties that engage in IBA must provide transparency (notice and enhanced notice) and consumer control (an easy-to-use opt-out from IBA) when collecting or using consumers’ browsing data for IBA on non-affiliate mobile applications.
To comply with the DAA Principles, Audiomob made substantial changes to its in-app advertising features and privacy policy.
To improve consumer transparency and choice, and to help users better navigate its privacy policy and identify IBA-relevant disclosures, Audiomob implemented updates to its software development kit (SDK) to include “AdChoices” text next to the audio ads. When clicked, the AdChoices text links to an updated notice and reporting page with direct access to the “Interest-Based Advertising Opt-Out and Consent Management” section of Audiomob’s privacy policy.
Audiomob also made significant updates to its privacy policy, including new access points to opt-out and consent management options, new disclosures such as a statement of adherence to the DAA Principles, and updates to device-level instructions for consumers to set advertising preferences (for iOS and Android users).
In its statement, Audiomob stated that it “welcomed the opportunity to work with the Digital Advertising Accountability Program.”
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, promote fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
Contact Information
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
Top 100 Companies Identified by LexisNexis Intellectual Property Solutions Based on Quantifiable Improvement in Patent Portfolios
New York, NY – March 4, 2026 – LexisNexis® Legal & Professional today announced the “Top 100 Global Innovators” for 2026, the companies around the world that are driving innovation in the global economy, based on quantifiable improvement in the patent portfolios held by those companies over the last two years. Representing 18 countries, the top 100 companies were identified through an analysis by LexisNexis® Intellectual Property Solutions using its proven Patent Asset Index methodology across its database of more than 17 million global patent families.
“Innovation can sometimes feel like an abstract concept that is hard to measure and even harder to improve. Happily, patent analytics can provide a relevant and impactful gauge for evaluating innovation from companies across all industries, technologies, and sizes,” said Marco Richter, Managing Director and Chief Commercial Officer for LexisNexis Intellectual Property Solutions. “LexisNexis® Patent Asset Index provides an objective apples-to-apples framework for analyzing innovation leadership based on changes in the strength of each company’s patent assets. This goes beyond simply counting patents. The Top 100 Global Innovators have showcased true leadership by advancing the world’s knowledge and developing technologies and services that help shape a better future.”
Key Insights:
Semiconductors Take the Lead: Having dominated the 2025 ranking by company count, pharmaceuticals cede the top position this year to the semiconductor industry, which leads with 14 honorees. Pharmaceuticals now rank second with 13 companies, followed by Chemicals and Materials with 12 entrants.
Innovators Span the Globe: For the fifth consecutive year, US-based companies dominated the Top 100 Global Innovators with 46 honorees. US-based companies on the list excel in Pharmaceuticals and Medical Technology, while Asia dominates representation in Chemicals and Materials. Notably, within the Asian region there is balanced representation from China, Korea, and Japan, each represented by seven companies. EMEA scores highest in the Automotive sector with strong representation from Germany.
Top 100Global Innovators by Industry Sector
Industries
Americas
Asia
EMEA
Grand Total
Semiconductors
6
5
3
14
Pharmaceuticals
10
–
3
13
Chemicals and Materials
1
6
5
12
Consumer Goods
4
4
3
11
Information Technologies
6
2
3
11
Engineering
4
1
5
10
Medical Technologies
7
–
–
7
Technology R&D
5
1
–
6
Automotive
–
1
5
6
Electronics
2
4
–
6
Biotechnologies
2
–
–
2
Appliances
–
1
–
1
Conglomerates
–
1
–
1
Grand Total
47
26
27
100
New Entrants Range from Startups to Industry Giants: The report introduces 21 new entrants to the list, reflecting the increasingly global and cross-sector nature of breakthrough innovation. From small companies to global conglomerates, those new companies include innovators such as Adeia and Flagship Pioneering (US), Airbus and Safran (EMEA), and Fujitsu and LONGi Green Energy (Asia), illustrating the breadth of momentum, as they span advanced engineering, next-generation electronics, clean energy technologies, and life sciences.
Intellectual Property Drives Corporate Strategy: The report emphasizes the importance of high-quality, impactful patent portfolios in driving competitive advantage and revenue. For example, IBM reflects a value-driven approach, while Adeia focuses on acquiring strategic portfolios for targeted growth, and Huawei and InterDigital demonstrate how strong portfolios underpin sustainable licensing revenue.
Smaller Companies Demonstrate Value of Patent Assets: Smaller, specialist players such as Acuitas Therapeutics, Strong Force IP, Ofinno, and Magic Leap illustrate how focused capabilities and high-value IP can create outsized strategic relevance. This dynamic is reinforced by the combination of two companies on this year’s Top 100 list, as Eli Lilly acquired venture-backed Orna Therapeutics in February.
US and China Dominate Academic Arena: The academic innovation leaders are mostly made up of US and Chinese institutions, highlighting their central role in high-impact research. The United States features leading research institutions such as the Broad Institute, MIT, Harvard, and the University of California, while China shows strong depth across multiple universities and research labs. Europe is solely represented by Germany’s Fraunhofer, underscoring continued strength in applied research and technology transfer.
Five-Year Innovation Momentum Shows Both Change and Continuity: Over five years, Top 100 recognitions have been awarded to 190 companies across 21 countries, led by the United States, followed by China and Germany.
Pharmaceuticals stood out with 87 recognitions, ahead of Semiconductors and Information Technologies. Biotechnologies showed the highest recurrence and stability, while Engineering reflected greater volatility with the lowest average repeat rate of companies.
New: Inventor Network Analysis: This year’s report introduces a new framework for analyzing inventor networks, showing how collaboration patterns drive innovation performance. By mapping co-invention relationships, it identifies teams, key connectors, and knowledge flows. For IP professionals, this framework provides actionable insights to support competitive intelligence, identification of critical inventors, organizational benchmarking, and enhanced M&A due diligence.
LexisNexis® conducted an analysis across its database of more than 17 million global patent families to identify companies that are leaders in global innovation. The methodology was based on the LexisNexis Patent Asset Index, which was used to measure the strength and quality of a company’s patent assets. The analysis tracked exceptional shifts in patent portfolio quality over the last two years to identify companies as the “Top 100 Global Innovators” in this year’s “Innovation Momentum 2026” report.
About LexisNexis® Legal & Professional
LexisNexis® Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About LexisNexis® Intellectual Property Solutions
LexisNexis® Intellectual Property Solutions brings clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve a competitive advantage for their business. Our broad suite of workflow and analytics solutions (LexisNexis® PatentSight+, LexisNexis® Classification, LexisNexis® TechDiscovery, LexisNexis® IPlytics, LexisNexis PatentOptimizer®, LexisNexis PatentAdvisor®, and LexisNexis TotalPatent One®, LexisNexis® IP DataDirect), enables companies to be more efficient and effective at bringing meaningful innovations to our world. We are proud to directly support and serve these innovators in their endeavors to better humankind.
New York, NY – March 3, 2026 – In a joint inquiry, BBB National Programs’ National Advertising Division and Children’s Advertising Review Unit (CARU) found that Dorel Juvenile Group, Inc.’s express claims regarding the performance, functionality, and privacy protections of its CryAssist technology used in the Maxi‑Cosi Sibia Bassinet and Starling Smart Bassinet are supported.
However, CARU recommended Dorel implement changes to its online privacy practices to ensure compliance with the Children’s Online Privacy Protection Act (COPPA), specifically with respect to direct notice to parents and verifiable parental consent.
Dorel markets a collection of connected baby nursery products under the MaxiCosi brand, including the Sibia Bassinet with CryAssist Audio Monitor and the Starling Smart Bassinet. These products include CryAssist technology developed by Zoundream AG, a Swiss-based company.
As part of their ongoing monitoring programs, the National Advertising Division (NAD) and CARU brought this inquiry to review certain AI-related advertising claims as well as data privacy practices regarding children, as the products collect audio data from children under 13 and include AI-based features marketed to parents.
At issue for NAD were Dorel’s claims that its CryAssist technology uses AI to translate infant cries into categories (sleepy, fussy, gassy, agitated, or hungry) and that cry data is anonymized, encrypted, and processed securely.
In support of its claims, Dorel provided peer-reviewed published research documenting and validating the underlying AI model, as well as evidence demonstrating calibration and performance of the technology in the devices.
Based on that evidence, NAD concluded that Dorel supported the claim “Our groundbreaking CryAssist technology uses AI to translate your little one’s cries, letting you know if they might be sleepy, fussy, gassy, agitated, or hungry.”
Regarding the claim “Each of CryAssist’s response-based features are optional, ensuring control is always in your hands,” NAD found that the claim that this feature is “optional” and that users are in “control” was also supported.
In support of the claim, “With cries and cry data kept anonymous and encrypted on our cloud, private moments are kept between you and baby,” Dorel provided an explanation and documentation of its data collection and retention practices related to cry sounds. Based on the evidence, NAD found the claim supported.
At issue for CARU was whether Dorel’s data collection practices comply with COPPA and CARU’s Privacy Guidelines. CARU found that Dorel maintains reasonable security measures, limits data collection to information necessary to support the service, and does not use children’s data for undisclosed secondary purposes.
However, CARU concluded that Dorel’s current practices demonstrate deficiencies with respect to COPPA’s notice-based requirements. Specifically, those deficiencies are the absence of a compliant online privacy policy and direct notice to parents, and the lack of a verifiable parental consent mechanism. CARU therefore recommended that Dorel implement these required notice and consent procedures.
In its advertiser statement, Dorel stated that it “will comply with the decision of the NAD and CARU.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, promote fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and promoting fair competition for business.
Contact Information
Name: Jennie Rosenberg Email: press@bbbnp.org Job Title: Media Relations
New York, NY – March 2, 2026 – In a challenge brought by competitor Bayer HealthCare LLC, BBB National Programs’ National Advertising Division recommended that OLLY PBC modify claims that its Kids Chillax dietary supplement supports a calm and relaxed mood “for ages 7+” to avoid conveying the message that Chillax reduces children’s activity levels.
After a decision by the National Advertising Division (NAD) (#7350) and appeal to the National Advertising Review Board (#7350-337), this matter was reopened after NAD agreed to consider new evidence submitted by OLLY.
In the original case, NAD concluded that Olly’s study was not a good fit for the challenged express claims that Kids Chillax can calm kids and make them stay engaged because, among other reasons, NAD found that the assessments used to assess anxiety levels in the study were not reliable for the youngest participants in the study.
In this reopened proceeding, OLLY submitted new evidence after modifying its advertising, including removing imagery of pandas, changing the age recommendation from 4+ to 7+, removing the language “peaceful pals” and “gently calm little minds while helping kiddos stay engaged,” and removing the claim “L-Theanine. Captain calm. This amino acid supports a relaxed state of mind.”
In support of its modified claims targeting children ages seven and older, OLLY submitted a post-hoc analysis of the Chillax Study limited to the subgroup of children ages seven and fifteen.
The Chillax Study was comprised of three scales that that measured the emotional state of the subjects. NAD found that the post-hoc subgroup analysis was unreliable as to two of the scales because their results were not consistent with the results of the larger study from the initial NAD case. Measures that were statistically significant in the full study were not statistically significant in the subgroup, and measures that were not statistically significant in the full study became statistically significant in the subgroup.
NAD further found that one of the scales used in the Chillax Study consistently showed statistical significance. However, this scale assessed anxiety rather than activity levels and therefore could not support the implied message that Kids Chillax reduces children’s activity levels.
Accordingly, NAD recommended that OLLY modify its Kids Chillax advertising to avoid conveying the unsupported message that Chillax reduces activity levels. In particular, NAD recommended that the following claims be modified to clearly and conspicuously disclose that “calm and relaxed” does not refer to a reduction in activity levels:
OLLY’s Kids Chillax “supports a calm and relaxed mood*” “*for ages 7+”
“Z is for Zen: These delightful gummies are formulated to support a calm & relaxed mood. That’s our kind of peace of mind.”
Kids Chillax is “formulated to support a calm & relaxed mood.”
In its advertiser statement, OLLY stated it “will comply with the recommendation that references to “calm and relaxed” avoid implying a reduction in activity levels.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, promote fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and promoting fair competition for business.
Contact Information
Name: Jennie Rosenberg Email: press@bbbnp.org Job Title: Media Relations
New York, NY – February 26, 2026 – Following a BBB National Programs’ National Advertising Division compliance challenge brought by Dyson, Inc., Shuye Technology Ltd. d/b/a Laifen will be referred to the relevant federal agency and state attorneys general for failure to comply with National Advertising Division (NAD) recommendations.
In an NAD case from January 2024, Laifen agreed to permanently discontinue claims on its website and on social media that its Swift, Swift SE, Swift Special, and Swift Premium hair dryers are the “fastest.” In reliance on Laifen’s representation that the challenged claims had been permanently discontinued, the NAD did not review the claims on their merits (Case #7275).
In October 2024, Dyson requested that NAD open a compliance inquiry based on its concerns about substantially similar claims for the Swift hair dryers. NAD inquired about Laifen’s efforts to comply with NAD’s recommendations. After close consultation with NAD, Laifen discontinued all of the challenged claims. Consequently, NAD concluded that no further action was required and NAD closed the compliance proceeding.
Dyson later contacted NAD concerning additional, numerous noncompliant advertisements appearing on Laifen’s website and on social media. Despite frequent outreach attempts to Laifen and separate unsuccessful attempts to have the advertisements removed from the various platforms with which NAD has a reporting relationship, the noncompliant advertisements remain live and unmodified.
As a result, NAD determined that Laifen has not undertaken a good faith effort to comply with NAD’s recommendations and will refer Laifen to the appropriate regulatory authorities, including the relevant state attorneys general, pursuant to Section 8.1(B)(3)(c)(ii) of the NAD/NARB Procedures.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and create fair competition for business.
Contact Information
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
New York, NY – February 26, 2026– Following a review of social media influencer advertising for the Monarch Money app, BBB National Programs’ National Advertising Division recommended that Monarch Money, Inc. discontinue certain express consumer survey-based outcome claims.
Monarch is a personal finance technology company that provides a platform to help individuals and families manage their finances. Its Monarch Money service is offered on a paid subscription basis.
At issue for the National Advertising Division (NAD) were claims based upon the results of a consumer survey of Monarch Money users. All of the claims relied, at least in part, on yes-or-no responses to the survey, which did not include an “I don’t know” or “not sure” response option. NAD found that, in this context, survey questions formatted in this matter can inflate affirmative responses and undermine the reliability of the resulting data.
Members Save $200 Per Month Claim
Monarch based its claim, “On average, members save $200 per month using Monarch,” on a survey question that first asked respondents, with only “Yes” or “No” options, whether joining Monarch helped them save more or reduce unnecessary spending. Those who answered “Yes” were then asked to estimate how much they had saved or cut in unnecessary spending per month, which produced a monthly figure exceeding $215.
NAD found the follow-up question ambiguous because it combined two distinct behaviors—saving more and reducing spending—without clarifying which figure respondents should report. NAD also noted that Monarch’s app displays “Savings” as net cash flow (income minus expenses), which may have led some respondents to report that figure rather than actual increased savings. Based on these and other concerns, NAD concluded the claim is not supported and recommended it be discontinued.
Clearer Picture of their Money
As support for the claim “80% of members say Monarch gives them a clearer picture of their money,” Monarch relied on a survey question asking whether, “as a result of joining Monarch,” they had “[l]earned where your money is going better than you understood before.”
NAD found the claim communicates a broad message about gaining a clearer understanding of one’s overall financial situation, including more than just spending. The survey, however, measured only whether users believed they had improved visibility into where their money was going. Given the breadth of the claim relative to the narrow survey question and the forced-choice yes-or-no format, NAD determined the claim is not supported and recommended it be discontinued.
Improved Money Conversations
In support of the claim “7 in 10 couples say Monarch improved their money conversations with their partner,” Monarch relied on a survey question asking whether, “as a result of joining Monarch,” users “had better financial conversations with a partner.” NAD found the claim communicates a shared perception between two members of a couple, yet the evidence consists solely of individual self-reports and did not establish whether respondents were in couples or whether they interpreted “partner” consistently with the advertising claim.
Given these limitations and the forced-choice yes-or-no format, NAD determined the claim is not supported and recommended it be discontinued.
Feel More in Control of Finances
Monarch based the claim “8 in 10 feel more in control of their finances with Monarch” on a survey question asking “Has joining Monarch changed the way you feel about finances at all … I feel more in control.” Given the forced yes-or-no response methodology, NAD concluded the claim is not supported and recommended it be discontinued.
In its advertiser statement, Monarch stated that it “supports NAD’s self-regulatory process and will comply with NAD’s decision.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and promoting fair competition for business.
Contact Information
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
New York, NY, February, 25, 2026 – As part of its monitoring program, BBB National Programs’ National Advertising Division challenged express and implied advertising claims made by Midi Health, Inc. for its perimenopause and menopause services.
Midi Health is a virtual healthcare provider offering services to women experiencing symptoms associated with perimenopause, menopause, and related midlife health concerns. At issue for the National Advertising Division (NAD) was an Instagram post stating “Ready to say goodbye to hot flashes, weight gain, insomnia and mood swings? Join the 91% of patients who find relief within 2 months” and the related implied claim that patients experience significant symptom relief within two months and nearly all patients will see an elimination of key menopausal symptoms.
During the inquiry, Midi Health informed NAD that it had permanently discontinued the challenged claims. Therefore, NAD did not review the claims on their merits and will treat the discontinued claims, for compliance purposes, as though NAD recommended they be discontinued.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and create fair competition for business.
Contact Information
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
NEW YORK, FEBRUARY 24, 2026 — LexisNexis® Legal & Professional today announced the integration of Anthropic’s legal plugin (“Legal Plugin”) into the Lexis+® with Protégé™ platform (“Protégé”). The company has been evaluating the Legal Plugin capabilities since before its market release. This integration enhances hundreds of existing AI and agentic AI legal workflow capabilities available via Protégé and is part of the company’s process to continuously evaluate and incorporate new technologies or capabilities that help customers achieve better outcomes in trusted LexisNexis solutions.
The integration enables Protégé users to automate finished, verifiable legal work product in multiple ready-to-use formats with their work grounded accurately in the company’s vast 200-billion document repository – with four million new documents added daily – of essential, unique, constantly updated, Shepardized, and linked legal content. The integration leverages the Legal Plugin all within the Protégé world-class, private, secure, and trusted technology environment.
The Legal Plugin integration into Protégé has been tested over the last few weeks by a limited group of customers in commercial preview as part of the company’s process to rapidly evaluate and incorporate new technologies and capabilities across multiple models and plugins that add value for legal customers and their daily work.
Commenting on the Legal Plugin integration into Protégé, Nancy Kuhn, partner, Shulman Rogers, said, “I appreciate that Protégé automatically validates the legal citations. That feature is a huge timesaver. The end product, after verification and editing, is also easy to format in Word so that it can be quickly finalized…With so many AI tools out there, it’s helpful that Protégé minimizes the number of choices by integrating these experiences into one solution.”
In a product testing forum last week, an AmLaw 100 third-year associate noted that the new Legal Plugin embedded in Protégé “will take me from prompt to finished work product much faster and better visually than I can do it. It’s like going from driving a horse and buggy to driving a Maserati. I could not have imagined it being this powerful.”
“LexisNexis is delighted to integrate the Legal Plugin into Protégé to further automate authoritative legal workflows and deliver more value to customers,” said Sean Fitzpatrick, CEO Global Legal, LexisNexis Legal & Professional. “We are excited to put this in customers’ hands, enabling new, interactive, and intuitive ways to generate ready-to-use, fully formatted legal work that we believe customers will not want to be without.”
Within Protégé, the integrated Legal Plugin enables legal professionals to:
Automatically complete tasks like ‘check a data protection agreement’ against the LexisNexis repository of up-to-date, authoritative compliance regulations; ‘check a contract’ against a LexisNexis checklist; or ‘generate a research-style briefing’ on a specific legal question or topic.
Synchronize outputs across multiple documents, presentations, and spreadsheets to create a unified, formatted, and branded set of legal materials. Users can create final, fully formatted Word documents, coupled with high-level client presentations and detailed spreadsheets, which have received very favorable customer feedback.
Soon, users will be able to accomplish even more. For example, LexisNexis is developing the ability for a user to enter “I want to generate a 50-state survey” in Protégé’s single conversational prompt box. From this single prompt, legal professionals can automatically generate a coordinated set of deliverables, including a polished Word memo, a client-ready presentation, and a tracking spreadsheet that requires minimal editing and remains consistent across formats.
Protégé will continue to integrate additional Anthropic skills as they are released to the market within the platform’s easy-to-use prompt box.
LexisNexis is providing increasing support for customers in using and adopting Protégé including the Legal Plugin via a white glove service that helps organizations unlock the full value of these products with expert guidance and practical support. Specialized teams help customers build custom workflows, migrate existing workflows, standardize workflows across organizations, and provide team training and onboarding.
Protégé brings together an advanced AI infrastructure developed specifically for legal work and the world’s most comprehensive collection of citable legal authority to help professionals complete higher-quality legal work faster while maintaining the rigor and control required for legal practice. This commercial preview reflects LexisNexis’ continued leadership in authoritative legal AI innovation.
Following the commercial preview, broad availability will be guided by customer feedback and development.
LexisNexis Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
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Contact Information
Name: Anuj Baveja
Email: anuj.baveja@lexisnexis.com
Job Title: Director of Communications – North America & UK
, LexisNexis® Classification, LexisNexis® TechDiscovery, LexisNexis® IPlytics
technology used in the Maxi‑Cosi Sibia Bassinet and Starling Smart Bassinet are supported.
