The International Awards Program Recognizes Excellence in Research, Measurement, Insight, and Analysis
November 26, 2024 — NEW YORK CITY, NY — LexisNexis Legal & Professional, a leading global provider of AI-powered analytics and decision tools, was awarded gold by the International Association of Measurement and Evaluation of Communication (AMEC), the body’s highest honor. Now in its 22nd year, the AMEC global awards program celebrates achievement in the field of communications research, measurement, insight, and analytics.
“Seeing the bespoke communications support our client received be recognized by a leading authority like AMEC is an honor for our team,” said Katy Fixter, General Manager, Nexis Solutions. “It reinforces our commitment to offering media intelligence data and services that really address the unique needs of each of our clients.”
The award recognized the work of Nexis® Media Intelligence and Research & Analytics, a concierge media intelligence service. Combining media metrics and human analysis, the Media Intelligence Research & Analytics team delivers bespoke media intelligence that is tailored to the objectives, market and format of their global clientele.
LexisNexis was one of four finalists in their category, “Best Crisis Comms Measurement and Reporting”. Facing sudden, industry-wide turbulence in 2023, a LexisNexis client needed bespoke media reporting to inform and measure its strategic communications. By proactively leveraging the media data and research provided by LexisNexis, the client was able to communicate in a manner that resonated with the market and then quantify the superior reception of their strategy as compared to competitors.
LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the AMEC
AMEC is the world’s largest media intelligence and insights professional body, representing organisations and practitioners who provide media evaluation and communication research. AMEC has grown from seven members to nearly 200 in its 25th anniversary year, representing organisations based in 86+ countries, and more than 1,000 professionals dedicated to measurement and evaluation best practices across the globe. AMEC thinks and operates internationally, forming working groups from different countries to work together on new initiatives, all reinforced by its vibrant chapters in Asia Pacific, Europe, Latin America and North America.
New York, NY – November 25, 2024 – In a challenge brought by competitor PIM Brands, Inc., BBB National Programs’ National Advertising Division recommended that General Mills, Inc. discontinue or modify certain express and implied claims regarding the fruit and vegetable content of Mott’s Fruit Flavored Snacks and the nutritional benefits of those ingredients.
The National Advertising Division (NAD) first determined that PIM’s challenge to labeling for Mott’s Fruit Flavored Snacks and Mott’s website fell outside NAD’s jurisdiction. General Mills argued that NAD lacked jurisdiction over these claims because of a court order in litigation where the court reviewed these same labeling and website claims.
NAD reviewed the challenged claims and the court’s order and determined that certain claims in that proceeding are the same and were subject to the court’s order and determined that it will decline to exercise jurisdiction over those claims.
NAD determined, however, that it retains jurisdiction of claims not covered by the court’s order.
For claims over which it retained jurisdiction, NAD determined that certain challenged advertising appearing on third-party retailer websites for Mott’s Fruit Flavored Snacks did not communicate any unsupported implied message about Mott’s Fruit Flavored Snacks’ fruit and vegetable ingredients or nutritional qualities.
NAD determined, however, that certain remaining challenged advertising for Mott’s Fruit Flavored Snacks reasonably conveyed the message that:
The product contains fruits and vegetables;
The product is made with whole fruits and vegetables; and
Fruit and vegetable juice concentrate provides nutritional benefits.
NAD found that General Mills failed to support these implied claims through challenged social media posts and by reviews reposted by General Mills, including:
“These are great. Way [sic] to get my kids to eat fruits and vegetables. They have [had] a package each night after dinner for years and years.”
“My kids love eating these and I love the fact that it’s made with real fruits and vegetables and no artificial colors. It helps with trying to show them how to eat mindfully and healthy.”
NAD recommended that General Mills discontinue the challenged reposted reviews in its advertising and modify its advertising to avoid conveying the implied messages that Mott’s Fruit Flavored Snacks contain fruits and vegetables, are made with whole fruits and vegetables, or the fruit and vegetable juice concentrate in Mott’s Fruit Flavored Snacks provides nutritional benefits.
In its advertiser statement, General Mills stated that it will comply with NAD’s recommendation.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact: Jennie Rosenberg Media Relations BBB National Programs press@bbbnp.org
New York, NY – November 22, 2024 – Following a challenge brought by BBB National Programs’ National Advertising Division as part of its routine monitoring program, Drip Hydration voluntarily discontinued advertising claims for its Drip Hydration Ketamine IV Therapy.
At issue for the National Advertising Division (NAD) were claims that Drip Hydration’s at-home IV ketamine drips could treat serious mental health conditions and serve as an alternative to prescription medications. Ketamine is a dissociative anesthetic with hallucinogenic effects.
During the inquiry Drip Hydration permanently discontinued all challenged claims.
NAD will treat the permanently discontinued claims, for compliance purposes, as if NAD recommended that they be discontinued.
Drip Hydration declined to provide an advertiser statement.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact: Jennie Rosenberg Media Relations BBB National Programs press@bbbnp.org
Landmark 7-Year Contract Selects LexisNexis as Essential Information Provider for the Federal Judiciary, including the ability to enable access to Lexis+ AI for all federal judges and judicial staff
WASHINGTON, DC – LexisNexis® Legal & Professional, a leading global provider of AI-powered analytics and decision tools, today announced that the Federal Judiciary has chosen to award LexisNexis with a 7-year contract as a primary information provider to the United States Federal Judiciary to provide every federal judge, their support staff, and other federal judiciary employees with full enterprise-wide, unlimited access to the broadest possible range of primary legal; secondary legal; news, business and journals; people and public records content; and analytics information and insights.
The contract gives the Federal Judiciary the ability to enable access to Lexis+ AI, a generative AI solution designed to transform legal work. This ensures that the federal courts are not only keeping pace but leading the way with emerging legal technologies.
“We are honored that the Federal Judiciary has entrusted LexisNexis to provide our solutions to help support their critical mission,” said Ron Martin, Vice President of Federal Government at LexisNexis Legal & Professional.
The contract provides the Federal Judiciary with the most robust package of LexisNexis® products, including access to one of the most comprehensive collections of federal case law, a full suite of exclusive LexisNexis research tools, Matthew Bender® secondary sources, Practical Guidance, Context, Law360®, Nexis Newsdesk®, CourtLink®, and more.
For more information on Lexis+ AI and our generative AI resources for legal professionals, visit www.lexisnexis.com/ai.
About LexisNexis AI Development
LexisNexis is responsibly developing legal AI solutions with human oversight. LexisNexis, part of RELX, follows the RELX Responsible AI Principles, considering the real-world impact of its solutions on people and taking action to prevent the creation or reinforcement of unfair bias. LexisNexis deploys ethical, powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model for each legal use case and enables the company to investigate and deploy new models with unmatched speed.
Using the LexisNexis advanced proprietary Retrieval Augmented Generation (RAG) 2.0 platform integrated with Shepard’s® Knowledge Graph, Lexis+ AI responses are grounded in comprehensive, exclusive legal content with case law relationship information to deliver validated citation references, ensuring high-quality and authoritative answers. Lexis+ AI delivers trusted results with state-of-the-art encryption and privacy technology to keep data secure. Uploaded documents are purged or retained as dictated by the customer, and customers can easily manage or delete their prompt conversation history. Lexis+ AI is continually improving with hundreds of thousands of rated answer samples by LexisNexis legal subject matter experts used for model tuning. LexisNexis employs over 2,000 technologists, data scientists, and subject matter experts to develop, test, and validate its solutions.
About LexisNexis Legal & Professional
LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Media Contact Dana Greenstein Director of Communications, North America & UK LexisNexis Legal & Professional 212-448-2163 dana.greenstein@lexisnexis.com
New York, NY – November 21, 2024 – In a challenge brought by Reckitt Benckiser LLC, BBB National Programs’ National Advertising Division determined that Ikigai Marketing Works, LLC and POOPH, Inc. (together, Ikigai) supported patented and safety claims for their POOPH Pet Odor & Stain Eliminator, but recommended that other claims, including claims that POOPH eliminates odors and strains, be discontinued.
The National Advertising Division (NAD) also recommended that the challenged superiority comparative claims, including “[o]ther sprays just cover up odor,” be modified or discontinued.
Patented Claim
The POOPH product packaging states that it “CONTAINS: Water, Surfactants, and Patented Odor Eliminator Blend.” Based on the evidence in the record, NAD concluded that the claim “Patented Odor Eliminator Blend” is substantiated.
Odor and Stain Elimination Claims
Reckitt challenged Ikigai’s claims that its POOPH Pet Odor & Stain Eliminator eliminates odors, including at a molecular level, and eliminates stains. These claims appear in multiple locations including in its product name, on product packaging, on its website, and in commercials.
NAD found that odor “elimination” is a powerful claim that may convey to reasonable consumers that POOPH eliminates odor at both a molecular and perceptual level. Ikigai submitted studies that demonstrated the chemistry of the product and that the product reduced some odors, but NAD found that the studies did not support challenged claims that POOPH eliminates malodor. Therefore, NAD recommended that the odor elimination claims be discontinued.
The stain elimination claims also appear in multiple locations including in POOPH’s product name, the product packaging, and on its website. Posts on Ikigai’s Instagram account also claim that “[w]e’re here to keep your pup’s throne (aka the couch) stain free…”
NAD found Ikigai’s evidence did not support a stain elimination claim so NAD recommended that it discontinue the challenged stain elimination claims.
Comparative Claims
Reckitt also challenged several comparative claims found on Ikigai’s website and in variations in other videos. Specifically, on the “Pooph Science” section on the Ikigai’s website, the claim “slow-acting sprays cover-up odors” is heard while a bottle labeled Nature’s Breeze appears. Later the narrator asks, “Why waste money on any product that doesn’t totally eliminate the stink?” and closes with “IF IT’S NOT [POOPH] IT STINKS!”
NAD determined that reasonable consumers would understand the “it stinks” claim as a play on the language of foul odors and not a claim based on evidence that compares the efficacy of its product to another and concluded that the claim was puffery.
NAD found, however, that other claims such as “Why waste money on any product that doesn’t totally eliminate the stink?” and “Other sprays just cover up odor,” conveyed the message that POOPH is superior to all competing products because they are ineffective and merely mask malodor instead of eliminating them.
Because Ikigai’s evidence did not support the superiority comparative claims, NAD recommended that the challenged express comparative claims be discontinued, and the advertising be modified to avoid conveying the following implied claims:
All other, or enzymatic, pet or odor spray products are worthless, including Resolve® products.
All enzymatic formula or other spray products are unable to neutralize or eliminate malodor.
All enzymatic formula or other spray products only cover up odors.
POOPH Pet Odor & Stain Eliminator works better than all other pet odor spray products (or all enzymatic pet odor spray products) on the market at addressing odors.
Safety Claim
Reckitt also challenged a video demonstration where a POOPH representative demonstrates the safety of POOPH by spraying it in his mouth. Based on the evidence submitted regarding the safety of the product’s ingredients, NAD concluded that the claim that POOPH is safe to be sprayed in the mouth is supported.
In its advertiser statement, Ikigai stated it “will comply with the NAD’s recommendations.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact Information
Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations
Lexis+ AI Mobile App enables transformative legal work on the go; Lexis+ AI also releases new product enhancements to boost customer productivity
NEW YORK, NY – November 20, 2024 –LexisNexis® Legal & Professional, a leading global provider of AI-powered analytics and decision tools, today announced a set of customer-driven innovations to its industry-leading Lexis+ AI®, a generative AI solution designed to transform legal work. These include the launch of the U.S. Lexis+ AI Mobile App, the industry’s first legal generative AI application, now available for download in both the Apple App Store and Google Play.
The Lexis+ AI Mobile App helps legal professionals conduct their work anytime, anywhere, to meet their demanding schedules and the response time expectations of their clients. Its intuitive interface connects users to a full suite of AI-powered features, including:
Ask a Legal Question – Leverages natural language processing to pose intricate legal queries and receive accurate, insightful responses tailored to specific needs.
Summarize a Case– Quickly distills the essence of legal cases, extracting key points and insights with unparalleled efficiency, ensuring attorneys stay informed and prepared.
Generate a Draft – Streamlines the legal writing process by generating well-structured drafts, saving valuable time and effort while maintaining the highest standards of quality.
Recent Conversations & Drafts – Enables users to access and review existing drafts and previous interactions with the AI assistant, ensuring seamless continuity and workflow across devices.
Mobile-to-Desktop Sync– Provides a personalized experience tailored to individual preferences, with the ability to seamlessly sync activities between the mobile app and desktop version.
“Attorneys can now access the tools they need to serve their clients without delay through the Lexis+ AI Mobile App. This innovative app streamlines workflows, enabling legal professionals to deliver client value from anywhere, ensuring they can efficiently meet their clients’ needs,” said Sean Fitzpatrick, CEO of LexisNexis North America, UK and Ireland. “By combining exclusive legal content with advanced AI capabilities, attorneys can trust the insights and drafts generated by the app, as they are grounded in authoritative sources and validated for accuracy. This empowers attorneys to make informed decisions and deliver high-quality work on the go.”
Fitzpatrick added, “But that’s not all. We are proud to announce the release of AI Code Compare and Administrative Code Summaries on Lexis+ AI. Code Compare quickly identifies and summarizes critical differences in versions of statutes, codes, and legislation as they evolve over time. Federal and state administrative code summaries provide attorneys with a concise summary of administrative codes, enabling them to quickly understand the scope and applicability of the code and efficiently determine if it is relevant to their matter before examining it in more detail, streamlining their research process and saving valuable time.”
The Lexis+ AI Mobile App and additional enhancements are available to U.S. Lexis+ AI customers on Google Play and the Apple App Store. To learn more about Lexis+ AI and to become a Lexis+ AI customer, visit www.lexisnexis.com/ai.
About LexisNexis Legal & Professional LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Media Contact Dana Greenstein Director of Communications, North America & UK LexisNexis Legal & Professional 212-448-2163 dana.greenstein@lexisnexis.com
New AI contract assistant seamlessly integrates with existing contract intelligence platform to unlock deeper, actionable contract insights grounded in accurate data, trained by contract professionals.
New York, NY – November 19, 2024 – Knowable, a LexisNexis® company and pioneer in enterprise contract intelligence, today announced the commercial preview of “Ask Knowable,” a revolutionary AI suite that transforms how organizations interact with and understand what’s in their contracts. Tightly integrated with Knowable’s industry-leading contract management platform, Ask Knowable leverages advanced natural language processing and generative AI to allow users to ask questions of their contracts, and get relevant, actionable answers.
At the core of Ask Knowable is an advanced AI assistant purpose-built to understand the nuances of contract language and interconnected agreements and share them from the security of your existing Knowable Insights. Leveraging Knowable’s proprietary platform with 98% accuracy in contract data and family mapping, this AI capability can quickly comprehend how contract terms change and evolve over time from the master agreement to its amendments and all other ancillary agreements. This unparalleled visibility reduces the time to answer day-to-day contracts questions and enables precise, contextual summaries and answers to queries spanning an organization’s full contract portfolio that are otherwise extremely difficult to get.
Key features of the Ask Knowable suite include:
AI Contract Search: Locate contracts instantly using conversational prompts without complex filters or data modeling expertise
AI Contract Summaries: Quickly digest critical terms and obligations with AI-generated summaries of individual agreements and full contract families
AI Chat: Get answers to specific questions by engaging directly with advanced Generative AI that can understand the evolution of contract terms across interrelated agreements leveraging Knowable’s proprietary family mapping.
“Ask Knowable represents a major leap forward in making contract data not just findable, but truly knowable,” said Nik Reed, CEO of Knowable. “By combining our Knowable Essentials data model and proprietary contract family mapping structure with the latest in Large Language Models, we’ve created a seamless experience to elegantly answer the most frequently asked questions by contract professionals.”
A Unique Approach
Ask Knowable leverages the LexisNexis Privacy by Design principles to ensure interactions are backed by state-of-the-art security and privacy technology to keep data and user information highly secure.
“There is tremendous potential for generative AI to transform the way that executed agreements are managed and activated in large enterprise,” stated Mike Walsh, CEO of LexisNexis Legal & Professional. “Using the latest in AI, combined with cutting edge contracts IP, Knowable can unlock the full value of customer contracts, allowing our clients to quickly answer questions like never before.”
“At Knowable, we’re uniquely positioned to develop AI solutions that directly address the needs of anyone who manages contracts across legal, procurement, commercial, and finance,” said Nik Reed, CEO of Knowable. “Our unparalleled accuracy in data, coupled with our patented approach to creating contract families, provides Ask Knowable’s intelligent insights a contextual grounding that others simply cannot match. While many are exploring AI for contract data, we’ve gone further – leveraging our proprietary data model, 15 years + of legal and contracts IP, to build an experience that genuinely enhances how organizations interact with and derive value from their executed agreements.”
Availability
Ask Knowable will be available in March 2025 as part of the Knowable Essentials subscription plans. Knowable will showcase the Ask Knowable suite, including live demos highlighting its AI summarization and user-friendly capabilities, at the upcoming LegalWeek conference in New York City from March 24-27, 2025. Request an exclusive preview at www.knowable.com/ask-knowable.
About Knowable
Knowable is a leader in enterprise contract management, helping organizations maximize revenue, reduce risk, and enhance efficiency by transforming post-signature contracts into structured data. Many of the world’s largest companies rely on Knowable’s contract system of record to gain complete visibility into their agreements through the company’s unique combination of artificial intelligence, advanced analytics, and legal expertise. For more information, visit www.knowable.com.
New York, NY – November 19, 2024 – In a challenge brought by BISSELL Homecare, Inc., BBB National Programs’ National Advertising Division recommended that SharkNinja Operating, LLC discontinue the claim “The Best Deep Carpet Cleaning Among Full-Sized Deep Carpet Cleaners** Based on ASTM F2828 vs. full-sized carpet cleaners above 14 lbs.”
NAD examined whether Shark’s point of comparison, carpet cleaners over 14 pounds, is consumer-relevant and whether Shark’s best deep carpet cleaning claims are supported.
NAD concluded that consumers would not reasonably understand that carpet cleaners have categories segmented by weight. While weight may be an important feature for consumers to consider when purchasing a carpet cleaner, NAD found the evidence in the record of third-party media and industry marketing does not indicate that weight is how consumers understand or define a class of carpet cleaners.
NAD determined that Shark did not provide a reasonable basis for the claim that Shark’s CarpetXpert provides the best deep carpet cleaning among full-size carpet cleaners over 14 pounds.
Therefore, NAD recommended that Shark discontinue the claim “The Best Deep Carpet Cleaning Among Full-Sized Deep Carpet Cleaners (Based on ASTM F2828 vs. full-sized carpet cleaners above 14lbs).”
In its advertiser statement, SharkNinja said that though it “disagrees with certain portions of NAD’s decision,” it will “comply with NAD’s decision.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
New York, NY – November 18, 2024 – In a Fast-Track SWIFT challenge brought by competitor AT&T Services, Inc., BBB National Programs’ National Advertising Division recommended that T-Mobile US, Inc. discontinue or modify its advertising offering a free iPhone and 20% savings on monthly wireless services to better disclose the material conditions of the offer.
Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to the National Advertising Division (NAD). AT&T challenged T-Mobile’s “Top Three Plays of the Day” commercial, in which T-Mobile advertises that prospective customers will be able to receive a free iPhone 16 Pro and save 20% monthly in service costs compared to other leading wireless service providers.
The commercial features Twitch influencer Kai Cenat, NFL player Patrick Mahomes, and Snoop Dogg, who says, “Now at T-Mobile.com get the new iPhone 16 Pro ON US and families can save 20% every month versus the other big guys.” The details of the free iPhone offer appear onscreen briefly before being replaced by an image of the 20% savings claim.
NAD determined that T-Mobile’s advertising reasonably conveys the message that consumers who choose T-Mobile will receive both a free iPhone 16 Pro and save 20% versus AT&T and Verizon. NAD found this broad message was not properly qualified by the on-screen disclosures and recommended T-Mobile discontinue or modify the advertising to better disclose the material conditions of each offer.
In its advertiser statement, T-Mobile stated that it is “disappointed with NAD’s decision in this case” and that it will appeal NAD’s decision to the National Advertising Review Board (NARB).
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact Information
Name: Jennie Rosenberg Email: jrosenberg@bbbnp.org Job Title: Media Relations
15 restaurants receive a MICHELIN Star in inaugural selection
State Guide boasts two restaurants earning a MICHELIN Green Star
45 Bib Gourmands, plus four Special Awards, also revealed
117 total restaurants, 26 cuisine types reflected in Guide
HOUSTON, Nov. 11, 2024 — The first MICHELIN Guide Texas selection has been revealed, and it features 15 one-MICHELIN-Star establishments and two MICHELIN Green Star eateries. The full selection was announced Monday night at 713 Music Hall in Houston.
The full selection, including Bib Gourmand restaurants and Recommended eateries, totals 117 restaurants spanning 26 cuisine types. Chefs and restaurant teams were honored on stage during the inaugural ceremony.
“Our anonymous Inspectors were impressed by the culinary community across the state of Texas,” said Gwendal Poullennec, International Director of the MICHELIN Guides. “The selection reflects their findings by highlighting uniquely Texas flavors, such as Barbecue and Tex-Mex, as well as several international influences. We are very honored to welcome these restaurants to the MICHELIN Guide family for the first time and we toast to the tremendous spirit of the Texas restaurant community!”
Here are the new one-MICHELIN-Star restaurants, with Inspector notes from each (Inspectors’ comments in full on the MICHELIN Guide website and mobile app):
One MICHELIN Star
Austin
Barley Swine (Contemporary cuisine)
The room is decidedly casual, and diners are welcome to come as they are, but there’s no mistaking the passion of this kitchen. Chef/owner Bryce Gilmore makes deft use of local ingredients with a distinctly Southwestern palette of flavors that draws from Mexican and Southern traditions, while maintaining a contemporary, global sophistication. The tasting menu is carefully attuned to the seasons, and refinement is balanced with a sense of whimsy. A tiny everything bagel with a creamy smoked radish spread and cucumber infused with dill hot sauce might come as a first bite, and a flawlessly seared Muscovy duck breast might be matched with a buttery puree of popped corn and an earthy/sweet nixtamalized peach. From dishes bought at Goodwill and growing produce onsite to collecting rainwater for their garden, they’re also committed to sustainability.
Craft Omakase (Japanese cuisine)
Discreetly tucked away in Rosedale, Craft Omakase has a lounge up front with a dining room and counter in back. It is here where guests wisely place their faith in the hands of Chefs Charlie Wang and Nguyen Nguyen who dole out an impressive procession of nigiri and other bites. Their creative omakase doesn’t shy away from embellishment, yet it’s done with restraint and allows the fish to shine. An abundance of product hails from Japan, and the fish is skillfully handled. Preparations like an aguachile of pink shrimp with sweet potato or crudo of hamachi with yuzu-honey sauce are delightful stops in a line-up that may reveal ocean trout sprinkled with a furikake made with its crisped skin; shima aji with shiso and ume; or sea scallop dressed with ponzu and lemon zest.
Hestia (American cuisine)
Push past the glass door of this restaurant in the heart of downtown and you’ll immediately get the drift—quite literally, as wood smoke perfumes the air. This hot spot is all about live fire cooking, as evidenced by the 20-foot hearth in the open kitchen. Contemporary cooking is on display in both the à la carte and chef’s tasting menu, and Texas produce and proteins take center stage. From savory to sweet, nearly everything is kissed by the flames or scented with smoke. “Embered” cantaloupe with green tomato and shiso blossoms is an elegant opener; and hearth-dried and blistered tomatoes over fresh grits is a comforting plate, but the seared scallop topped with green tomato kosho steals the scene with a tableside pour of beef tallow sauce atop the mushroom gelée base.
InterStellar BBQ (Barbecue cuisine)
The mark of a good place is when a line starts forming before they’ve even opened, and at InterStellar BBQ, it’s long before they’ve swung open the door. Everyone is here for a taste of pitmaster John Bates’s barbecue, done low and slow over post oak. Brisket with a simple salt, pepper, and garlic rub, is outstanding but it doesn’t end there. Peach tea- glazed pork belly is meltingly tender; the beer-brined tipsy turkey is moist and delicious; and there are three sausages on offer, including kielbasa. You can’t go wrong with any of the enticing side dishes like the Frito pie, though the smoked scalloped potatoes with a golden-brown crust and the poblano creamed corn are standouts.
la Barbecue (Barbecue cuisine)
Founded by the late LeAnn Mueller and now run by her wife, Ali Clem, la Barbecue’s massive, custom-built pit in the backyard is the rarified workshop in which meaty miracles are realized. Inside, it’s a simple space enlivened with bright colors and a disarming playlist with Tammy Wynette and Dolly Parton. During peak hours, you can expect a substantial wait, but your patience will be rewarded with a first taste of the brisket as you reach the counter. You will marvel at the sublimely succulent, flavorful beef, but don’t overlook the array of equally tempting offerings like house-made sausages, and pork or beef ribs. The team likes to keep things spicy, as in the chipotle coleslaw or fresh kimchi. Don’t miss the mac and cheese.
Leroy and Lewis Barbecue (Barbecue cuisine)
What started as a food truck in 2017 can now be enjoyed in a spacious brick and mortar location in Garrison Park. The moniker refers to the duo of married couples who run this enticing operation where the spacious setting gives off midcentury vibes with its glazed brick exterior and peak-roofed dining area. The excellent barbecue menu isn’t built around brisket, although that beloved item is available as a daily special at the end of the week. In fact, several specials keep things interesting throughout the week, such as spice-crusted, melt-in-your mouth beef cheeks or the daily sausage which may be studded with Hatch green chiles and mozzarella cheese. The banana pudding tiramisu is a clever hybrid with coffee-soaked ‘Nilla wafers.
Olamaie (American cuisine)
With its white clapboard and black shutters, Olamaie, named for the chef’s grandmother, mother, and daughter, is a charming spot north of downtown Austin. Consider a cocktail, as their list is interesting and includes a daily punch and fun drinks like the Spaghetti Western martini with Texas olive-oil-washed gin, vodka, cherry tomato-infused dry vermouth, and basil eau de vie. Expect southern cuisine that’s been given a contemporary polish, and don’t miss out on the buttermilk biscuit, served warm and accompanied by whipped honey butter sprinkled with sea salt. The chicken pressé is a novel take on chicken and dumplings and rounds out a bill of fare that also includes blackened dayboat fish, gumbo, and red rice with Gulf shrimp.
Dallas
Tatsu Dallas (Japanese cuisine)
With just 10 counter seats, the greatest challenge is securing a reservation at this sushi restaurant within the renovated Continental Gin Building – but perseverance will be rewarded because this is the genuine article. The omakase contains around 14 pieces and follows the Edomae tradition, so expect fish that gets steadily stronger in flavor as dinner progresses. You might start with Alaskan sockeye salmon, followed by Spanish tuna and delicious uni from Hokkaido and end with eel from Maine. The rice is also from Hokkaido and chef Tatsuya Sekiguchi’s deft, practiced movements ensure each piece is a perfect creation; he’ll even alter the size if you so wish. All guests are served together, so do arrive on time.
Houston
BCN Taste & Tradition (Spanish cuisine)
Tucked away off Richmond Avenue, this restaurant, housed in a 1920s white stucco bungalow and managed by some of the most personable staff in the city, cooks with both flair and familiarity. Seafood is a highlight, as in brilliantly tender slivers of sea cucumber set on lobster rice, or thinly sliced octopus paired with potato purée and a striking smoked paprika. Chef Luis Roger knows his way around land, too, and his Iberian suckling pig arrives with a crackling crust, meltingly tender meat and a rich red wine sauce. The beverage selection is intriguing, featuring an all-Spanish wine list and a section dedicated to gin and tonics. Owner Ignacio Torras’s private art collection (including Pablo Picasso’s owl jugs) is yet another charming touch.
CorkScrew BBQ (Spring; Barbecue cuisine)
You have a choice: Arrive before doors open at 11 or go eat somewhere else. In the tiny town of Spring just north of Houston, this barbecue sensation has drawn long lines ever since it opened in 2015. The kitchen is known to sell out fast, and it’s easy to see why: Will and Nichole Buckman smoke some of the finest brisket and beef ribs in the state. Their use of red oak colors prime cuts from Creekstone Farms and Compart Family Farms in a distinct hue, and everything from beef to pork to turkey comes with a pure smoke flavor that lingers long after the meal’s end. Loaded baked potatoes; tacos with green- chile ranch; and fruit cobblers tempt, but should be saved for the second visit. Regulars know to order days in advance to skip the line.
Le Jardinier Houston (French cuisine)
With locations in Manhattan and Miami, Chef Alain Verzeroli also shares his verdant, stylish cooking with Houston. The location couldn’t be more apt: The Museum of Fine Arts matches his colorful dishes that are both beautiful and satisfying. Accomplished sauces, seasonal vegetables, and thoughtful cocktails tell a story in line with the restaurant’s name and design. Highlights include thin strands of zucchini spaghetti with yellow pepper coulis and Comté foam, as well as plump Maine diver scallops with carrot jus reduction and sugar snap peas. Desserts, like the yuzu mousse with raspberry compote and pistachio sable, are beautiful to behold. The entire evening is smooth sailing thanks to a highly professional and personable team.
March (Creative/Mediterranean cuisine)
This ambitious atelier sets its sights on a culinary exploration of the Mediterranean, studiously delving into individual regions one by one, from the Maghreb in Northwest Africa to Murcia and Andalusia in Southern Spain, to Greece, with a tasting menu and beverage program inspired by each cuisine in turn. But if all that sounds a bit precious, rest assured that the experience itself is utterly disarming, with a winning sense of hospitality that makes for a meal that is both engaging and luxe. Guests start with finely tuned cocktails and first bites in the stylish lounge area before being whisked into the striking main dining room for more substantial fare. From beginning to end, gorgeously plated dishes show refinement and creativity, so sit back and enjoy the show.
Musaafer (Indian cuisine)
Dinner in a shopping mall doesn’t sound promising, unless you’re headed to Musaafer. The sheer scale of this grand hall, with its arches, towering windows, labyrinth-like layout, and elaborate patterns, feels like a palace of its own. The setting is as thrilling as the cooking. A large, deep-fried orb of onion xuixo arrives dusted in no fewer than 24 spices, filled with potato and onion, and served with tamarind and mint chutney. Plucky prawns are cooked in an elegant sauce of coriander, coconut milk, and curry leaves. Dal, a familiar favorite, is cooked for 72 hours with tomato, butter, and smoked chili. The attention to detail and careful spicing is evident at every turn, and the final result is one of both high style and utterly gratifying substance.
Tatemó (Mexican cuisine)
The famous idiom about not judging a book by its cover couldn’t be more applicable than to this tortilleria-turned-tasting menu. In an empty strip mall with little around except for a brewery and a doughnut shop, Chef Emmanuel Chavez delivers a beautifully pitched and portioned experience that celebrates heirloom corn from across Mexico. His riffs on ceviche, quesadillas, and gorditas are elegant to behold and even more satisfying to eat thanks, in part, to vibrant salsas and other creative sauce work. The most original and striking effort might be the black-as-night mole negro, which comes blanketed under a tortilla made from nixtamalized plantains.
San Antonio
Mixtli (Mexican cuisine)
This trailblazing restaurant is from the visionary minds of Chefs Diego Galicia and Rico Torres. The acclaimed duo has fine dining chops but it’s a shared reverence for Mexican cuisine that is the real driving force behind this endeavor. Tasting menus shift often, focusing on a different part of Mexico and may offer up cutting-edge interpretations of Oaxacan specialties or a meal focused on the cuisine of “Tierra Caliente.” Not content to restrain their explorations to the regional diversity of Mexican cuisine, the menus also draw from the culinary past . Expect cooking that is both cerebral and delicious, with meticulously prepared, artfully plated dishes that tell a story while thrilling your palate.
MICHELIN Green Star
Dai Due (Austin; American cuisine)
Initiatives: locally sourced produce; seed oil-free cooking; recycling and composting program; locally sourced wine and beer from Texas; ethical harvesting of meat products; minimize food waste through reuse; fermentation program.
Emmer & Rye (Austin; American cuisine)
Initiatives: sourcing menu ingredients from local Texas farms and the restaurant’s partner farm that is no-till and organically fertilized; exclusive use of whole animals and fish; wide use of vegetable scraps and composting food waste for farm soil; bar program features cocktails containing house-made vinegars, preserved local bar cherries and bitters made from local Texas ingredients.
Bib Gourmand
The MICHELIN Guide Inspectors gave 45 restaurants the Bib Gourmand distinction, which recognizes eateries for great food at a great value. The full list can be found below.
Texas’ 2024 Bib Gourmand restaurants
MICHELIN Special Awards
In addition to the Bib Gourmands and Stars, the Guide announced four Special Awards:
The MICHELIN Guide Ceremony is presented with the support of Capital One.
Hotels
The restaurants join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay in Texas and throughout the world.
Each hotel in the selection has been chosen by MICHELIN Guide experts for its extraordinary style, service and personality — with options for all budgets — and each can be booked directly through the MICHELIN Guide website and app. The selection for Texas features the state’s most spectacular hotels, including modern boutique luxury like the Commodore Perry (two MICHELIN Keys) in Austin, the charming Hôtel Swexan (one MICHELIN Key) in Dallas and the riverside gem, Hotel Emma (two MICHELIN Keys) located at the Pearl in San Antonio.
The MICHELIN Guide is a benchmark in gastronomy. Now it’s setting a new standard for hotels. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an unforgettable hotel.
The 2024 MICHELIN Guide Texas selection:
Texas’ 2024 MICHELIN-Green-Starred restaurants
Texas’ 2024 MICHELIN-Starred restaurants
Texas’ 2024 Recommended restaurants
The MICHELIN Guide in North America
Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Miami/Orlando/Tampa, Florida (2022); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024) and Quebec (2024).
About the MICHELIN Guide
Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants.
The famous one, two and three MICHELIN Stars identify establishments serving exceptional cuisine that’s rich in flavor, remarkably executed and infused with the personality of a talented chef.
The Bib Gourmand is a designation given to select restaurants that offer good quality food for a good value – often known as personal favorites among the Inspectors when dining on their own time.
Recommended restaurants and special professional awards are also highlighted by the MICHELIN Guide
The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin’s Inspectors still use the same criteria and manner of selection that were used by the Inspectors in the very beginning.
The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.
Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 45 destinations, the MICHELIN Guide has become an international benchmark in fine dining.
All restaurants in the Guide are recommended by Michelin’s anonymous Inspectors, who are trained to apply the same time-tested methods used by Michelin Inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin Inspectors pay all their bills in full, and only the quality of the cuisine is evaluated.
To fully assess the quality of a restaurant, the Inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.
About Michelin North America, Inc.
Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).
About Capital One
At Capital One we’re on a mission for our customers – bringing them best-in-class products, rewards, service, and experiences. Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. We use technology, innovation, and interaction to provide consumers with products and services to meet their needs. Through Capital One Dining and Capital One Entertainment, we provide our rewards cardholders with access to unforgettable experiences in the areas they’re passionate about, including dining, music and sports. Learn more at capitalone.com/dining and capitalone.com/entertainment.
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