A LexisNexis | Nexis Solutions apresentou a Classificação de Risco do QSA Gráfico, nova funcionalidade do produto que visa mitigar riscos reputacionais tanto de empresas quanto de pessoas físicas, realizando a análise e fazendo a classificação de entidades e indivíduos em três níveis de risco: baixo, médio e alto. O novo recurso do produto foi mostrado durante o Fórum ESG Novas Tendências, um evento que reuniu profissionais, líderes e especialistas para debater as principais tendências globais em ESG (Ambiental, Social e Governança) em junho/2023, na sede da Firjan, no Rio de Janeiro.
Como funciona a Classificação de Risco:
A classificação de risco é baseada em uma configuração prévia, categorizando diversas fontes de listas restritivas, incluindo situação cadastral da RFB, PEPs, Listas de Sanções (nacionais e internacionais), embargos do Ibama e outros órgãos, dados do Portal da Transparência, ONU, entre outras. É possível até mesmo subir suas próprias listas privadas (para verificação de possível conflito de interesses) e visualizar notícias negativas na mídia.
Caso uma empresa ou terceiro tenha algum apontamento nessas listas, a ferramenta fornece uma análise detalhada, apresentando um dashboard com informações como situação cadastral pública, classificações, sócios e suas respectivas situações. Trata-se de uma análise completa, capaz de realizar uma varredura abrangente do terceiro parceiro. “Você automatiza o processo de checagem de terceiros otimizando seu tempo e certificando- se de que seu processo de gerenciamento de risco está sempre em dia”, destaca um especialista da LexisNexis.
Sobre a importância do Serviço de Gerenciamento de Riscos de Terceiros, foi ressaltado que o objetivo da funcionalidade de classificação de riscos do QSA Gráfico é ser uma ação preventiva, educativa e de melhoria contínua, colaborando para que todas as empresas envolvidas evoluam para o mais alto grau de governança e segurança.
A LexisNexis apresentou as novidades durante o painel “ESG, due diligence e tecnologia”, um dos momentos mais aguardados do Fórum ESG Novas Tendências. A LexisNexis | Nexis Solutions foi patrocinadora Master do evento e marcou presença com sua equipe de especialistas.
Contact Information
Name: Aline Santos
Email: aline.felipedossantos@lexisnexis.com
Job Title: Business Developer
Cognition® Corporation Announces Compass® PRO: A Flexible SaaS Solution Purpose-Built for Medical Device Product Development
Compass PRO is the latest addition to Cognition’s Compass family, empowering medical device manufacturers to efficiently and effectively manage their design controls data by providing a solution to grow with their business.
Lexington, MA – September 20, 2023 – Cognition Corporation, a leader in Software-as-a-Service (SaaS) solutions for medical device and pharmaceutical product development, today announces Compass PRO, the latest in their product portfolio designed specifically for medical device companies. Compass PRO provides trusted guided compliance functionality with flexible customization to meet business needs and processes. Compass PRO is a SaaS solution that streamlines the design control process for medical device product development. It is purpose-built to interconnect large amounts of diverse data, including risk, requirement, and test data, while automatically applying quality processes across all company functions and user actions. The solution will be available for demonstrations starting in October.
Leveraging a structured data model, Compass PRO enables companies to confidently bring products to market faster by:
- Integrating risk, requirement, and test management data into a single, connected tool;
- Facilitating the easy reuse of data through data libraries;
- Streamlining usability analysis in line with IEC 62366-1:2015;
- Supporting compliance with ISO 13485:2016, 21 CFR 820.30, and ISO 14971:2019;
- Enabling data export for storage in a document management system;
- Providing effortless reporting on traceability; and
- Customizing/extending functionality to meet business needs and processes.
“We have taken 20+ years of best practices and industry knowledge and poured them into our Compass product family. This gives us the ability to provide medical device companies a ‘quick start’ in managing their product development data using our guided compliance solutions with built-in templates. The release of Compass PRO is the next step in empowering medical device companies to deliver safer products to market faster by enabling them to align precisely with their business needs and processes,” said Ben Higgitt, Product Line Manager, Compass/Compass PRO. “What truly sets Compass PRO apart is its ability to provide seamless and robust connectivity between risk, requirement, and test data. In the fast-evolving world of medical device product development, staying ahead is essential, and Compass PRO is designed to guide companies toward success.”
Compass PRO provides a single solution for managing design controls data. Its key features include:
- A unified environment: integrating risks, requirements, and tests to maintain consistency and linkages within the product development environment.
- Design and development: step-by-step implementation of rigorous processes to support design control with a strong emphasis on requirement management to comply with 21 CFR 820.30 and ISO 13485/EU MDR.
- Flexible risk environment: risk management not only requires precision but also adaptability; Compass PRO was developed specifically to ensure compliance with changing standards.
- Usability analysis: built-in templates to support the usability engineering process defined in IEC 62366-1:2015 including Use Specification, Function and Task Analysis, Use Scenario Analysis, Correct Use Analysis, and Use Error Analysis.
- Reusability: leveraging centrally managed libraries for Hazards and Harms, streamlining the accessibility and consistency of this critical data.
- Integrated reporting and analysis: built-in reporting and analysis for easy custom report generation, allowing users to tailor reports to their specific needs—giving companies a comprehensive view of the most pivotal factors in their design controls process.
- Effortless reporting on traceability: supporting the most complex trace matrices, accommodating tens of thousands of items and traces effortlessly. These trace matrices offer clear data visualization and evidence of alignment between inputs and outputs while also highlighting intricate connections among risk, requirements, and test data.
- Easy document export: exporting documents is straightforward and fast in Compass PRO. Documents export submission-ready with no post-processing required.
“The entire Cognition team is thrilled to announce Compass PRO, a real game-changer for the medical device industry. With Compass PRO, we’ve put customization at the forefront, allowing our customers to tailor the software to meet their unique business needs and processes while maintaining all the functionality our medical device customers rely on,” said Gerald Wesel, Chairman & CEO, Cognition Corporation. “We believe Compass PRO will empower medical device companies to take their product development data to new heights, and we can’t wait to see the positive impact it will have on the industry.”
Compass PRO has multiple use cases to help medical device companies bring safer products to market faster. These include speeding time to market, addressing remediation, creating Design History Files (DHF), and supporting compliance with standards and regulations like ISO 14971, 21 CFR 820.30, IEC 62366-1, and ISO 13485/EUMDR. It provides unmatched connectivity between risk, requirement, and test data with a 360-degree view of a company’s product development project and with real-time and historic traceability for the most informed planning, development, and impact analysis.
For more information on Cognition’s Compass PRO solution, click here.
About Cognition
Cognition Corporation specializes in product development and compliance solutions for the life sciences industries. For medical device professionals, Cognition offers a design controls software platform that helps meet regulations faster with real-time traceability, guided design controls, and “change once, update everywhere” functionality, turning manual and disconnected data into structured submissions that enable them to get to market faster.
Unlike other design controls solutions that simply replicate traditional documents and spreadsheets, Cognition takes a structured data approach, combining risk with test and requirements data so you can easily build relevant connections between data items, automatically create complex trace matrices, and export formatted documents instantly—offering a more efficient and integrated solution.
We are shifting the data management landscape for medical device and pharmaceutical product development from a static, document-based approach to a dynamic, information-driven approach, helping to streamline and alleviate the administrative burden of product development documentation. Further information about Cognition Corporation can be found at www.cognition.us.
Media Contact
Kristen Callahan
Director of Marketing
Cognition Corporation
+1 (781) 253 – 3388
kristen.callahan@cognition.us
LexisNexis Launches Nexis Diligence+™
Nexis Diligence+™ pairs advanced technology and an unmatched collection of global data to empower organizations to mitigate risk and conduct due diligence at scale.
NEW YORK— Sept 14, 2023—Today, LexisNexis® launched a new due diligence solution that is setting a higher standard for assessing risk at scale—Nexis Diligence+™. The new platform pairs advanced technology with access to an unmatched collection of global data to help organizations quickly identify threats and make decisions with confidence.
Nexis Diligence+ helps companies mitigate reputational, regulatory, financial and strategic risks by connecting them with the critical intelligence needed to vet customers, suppliers, partners, and other third-parties. Users can conduct enhanced due diligence, map relationships and affiliations, search for negative news and ESG-related coverage, and check against sanctions to build thorough, 360-degree risk assessment profiles while maintaining an auditable trail.
“When it comes to due diligence research, it’s important to have high standards—especially for evaluating risk,” said Dani McCormick, Vice President, Product. “Within Nexis Diligence+, business professionals will find the tools they need to conduct searches at scale, efficiently identify business risks, make more informed decisions and earn maximum responsible profit.”
The platform’s high-volume, scalable searching capabilities were specifically designed to save time and streamline the often-complicated and time-consuming research process—just one of the many features that make Nexis Diligence+™ one of the most comprehensive due diligence tools on the market:
- Customizable entity view: Users can customize and tailor their risk-scoring methodologies to reflect their company’s goals and best practices. Default preferences can be set at an organizational level to ensure process consistency across all users.
- High-volume, scalable searching capabilities: Upload unlimited entities and generate results exponentially From there, users access a condensed view of the data to annotate, refresh, set alerts for, and export.
- Insight-filled reports: Quickly uncover insights and trends to inform business decisions or future research with powerful visualization tools and reports.
- Unrivaled collection of news and data: Access to a full text global news archive, with more than 38,000 sources. Available datasets also include: sanctions & watchlists, PEPs, state-owned enterprises, ESG ratings, company reports & filings, biographies, legal data, and US public records.
- Intuitive user experience: A simple, intuitive interface available in multiple languages makes it easy to efficiently vet and monitor third parties.
To learn more about how the Nexis Diligence+ platform can supercharge your approach to risk assessment, please visit www.lexisnexis.com/diligence-plus
About LexisNexis Legal & Professional
LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Media Contact
Leela Bozonelis
LexisNexis | Nexis Solutions
leela.bozonelis@lexisnexis.com
5 Cenários Mais Comuns de Comunicação de Crise
Bianca Minguci fornece informações sobre como lidar com cada um dos problemas que surgem nas redes sociais que podem afetar imagem da marca Por Bianca Minguci – 04/09/2023
A presença nas redes sociais atualmente é essencial para as empresas sobreviverem e prosperarem. No entanto, a priorização das pegadas digitais também traz consigo um alto custo, pois diversos erros potenciais estão relacionados à publicação de conteúdo, interação com os consumidores e até mesmo à gestão de relações públicas (RP).
Felizmente, a maioria das armadilhas potenciais para crises de RP e redes sociais pode ser categorizada, facilitando a previsão e preparação para esses problemas. Neste artigo, exploramos cinco dos cenários mais comuns que podem levar uma empresa a acionar suas práticas de comunicação de crise, além de fornecer informações sobre como lidar com cada um deles.
Comunicação de crises em tempo real nas redes sociais
As crises mais comuns nas redes sociais podem ser desencadeadas por problemas nas postagens das empresas ou por consumidores que fazem reclamações públicas sobre a marca. Um conteúdo supostamente engraçado pode se tornar ofensivo, levando a empresa a uma situação delicada. Por outro lado, relatos negativos de consumidores podem viralizar e prejudicar a imagem da marca.
Para prevenir problemas nesse cenário, é crucial monitorar ativamente as redes sociais e contar com uma ferramenta de análise social para rastrear menções à empresa e acompanhar o sentimento do público. Em caso de problemas, a empresa deve agir rapidamente com uma declaração pública bem redigida que reconheça o erro e prometa correções futuras. O apoio da alta direção é fundamental para transmitir credibilidade ao público.
Disseminação de notícias falsas e conteúdo enganoso
Com o avanço da inteligência artificial, conteúdos e notícias falsas têm se multiplicado na internet, dificultando a distinção entre informações verdadeiras e falsas para o público. Esse cenário representa uma ameaça significativa para as empresas, pois notícias negativas e enganosas podem afetar a reputação da marca e a confiança dos consumidores.
Nesse contexto, é crucial contar com ferramentas de monitoramento de mídia para identificar notícias falsas ou enganosas. Uma vez detectadas, a empresa deve agir prontamente para corrigir a situação e, se necessário, tomar medidas legais contra os responsáveis pela disseminação de informações falsas.
Ex-funcionários compartilhando experiências negativas
Crises de comunicação também podem surgir quando ex-funcionários compartilham publicamente experiências negativas relacionadas ao ambiente de trabalho, como casos de violência ou discriminação. Essas histórias podem prejudicar significativamente a reputação da empresa.
Para evitar agravamento da situação, a empresa deve monitorar regularmente menções à sua marca em notícias e redes sociais. Quando essas situações ocorrerem, é fundamental que a empresa emita um pedido de desculpas público e se comprometa efetivamente a combater quaisquer violações legais ou ofensivas no local de trabalho. Em casos mais graves, detalhar as medidas tomadas para resolver o problema pode ajudar a restaurar a confiança do público.
Falta de diversidade e inclusão
A falta de transparência ou posicionamento falso em relação à diversidade e inclusão pode gerar grandes problemas para uma empresa, especialmente quando há contradição entre o que a empresa declara apoiar e a realidade de sua equipe.
Para evitar crises nesse cenário, é importante que a empresa se posicione claramente em relação às suas práticas de diversidade e inclusão. Se críticas públicas surgirem, é fundamental esclarecer como a empresa planeja melhorar sua diversidade nos próximos meses e divulgar um comunicado público com ações concretas.
Violação de Segurança Cibernética
Empresas que lidam com informações sensíveis devem estar preparadas para enfrentar crises decorrentes de violações de segurança cibernética. Caso ocorra uma violação, é necessário entrar em contato imediato com as pessoas afetadas e fornecer orientações sobre como proteger suas informações.
Além de notificar os consumidores, é crucial que a empresa se posicione publicamente sobre as ações tomadas para evitar futuras violações e reconstruir a confiança com o público.
Planos de comunicação de crise para cada situação
Independentemente do setor, todas as empresas devem ter um plano de comunicação de crise para lidar com imprevistos. A ação rápida e eficaz é essencial para reconstruir a confiança pública. Um plano detalhado para cada cenário permite que a equipe de RP e mídias sociais saiba como agir e evitar novos equívocos.
Para se preparar adequadamente, é fundamental monitorar regularmente o nome da marca na internet. O uso de ferramentas de inteligência de mídia pode automatizar esse monitoramento, fornecendo relatórios e alertas pontuais para que a equipe de RP esteja sempre atualizada sobre a percepção pública da empresa e possa responder rapidamente a qualquer crise.
Em resumo, as empresas devem estar cientes desses cinco cenários mais comuns de comunicação de crise e preparadas para agir prontamente em cada situação. Monitorar ativamente as redes sociais e utilizar ferramentas de inteligência de mídia são estratégias-chave para minimizar os problemas da era digital e preservar a reputação da marca.
*Por Bianca Minguci é Business Development Manager LATAM na LexisNexis
Contact Information
Name: Bianca Minguci
Email: bianca.minguci@lexisnexis.co.uk
Job Title: BDM
Introducing the first Stars of the MICHELIN Guide Colorado
- Five restaurants receive a MICHELIN Star in inaugural selection
- Colorado bursts onto scene with four MICHELIN Green Stars
- Nine Bib Gourmand, plus four Special Awards, also awarded
- 44 total restaurants, 15 cuisine types reflected in state Guide
DENVER, Sept. 12, 2023 — The MICHELIN Guide officially has made its debut in Colorado with five One-MICHELIN-Star establishments and four MICHELIN Green Star restaurants.
Brutø and The Wolf’s Tailor each were awarded one MICHELIN Star, plus a MICHELIN Green Star.
The full selection, including Bib Gourmand restaurants and Recommended eateries, totals 44 restaurants. Chefs and restaurant teams were honored Tuesday night at the Mission Ballroom in Denver.
“This is a proud moment for Colorado and for the MICHELIN Guide, with five MICHELIN- Starred restaurants highlighting the state’s debut selection of restaurants,” said Gwendal Poullennec, the International Director of the MICHELIN Guides. “It’s quite an impressive feat for a debut selection to include so many MICHELIN Green Stars. Our famously anonymous inspectors were wowed by these restaurants’ high-quality, local ingredients, sourced seasonally and sustainably. It’s a very exciting time for the culinary community here, and we feel the momentum growing.”
Here are the new One-MICHELIN-Star restaurants, with inspector notes from each (Inspectors’ comments in full on the MICHELIN Guide website and mobile app):
One MICHELIN Star
Beckon (Denver; Contemporary cuisine)
More than just a name, it’s an ethos at this ambitious RiNo dining room from Chef Duncan Holmes where staff warmly welcome you. Once inside this Scandi-cool space, diners pull up a chair at the 18-seat counter facing the kitchen where a focused team is hard at work. The multicourse contemporary tasting menu rotates quarterly (think harvest-themed in the fall). This kitchen offers far from typical dishes. Seared quail breast with a confit leg is spot on, especially when sided by creamed kale made with sunflower seeds and a quail reduction.
Bosq (Aspen; Contemporary cuisine)
At this singular enclave, Chef Barclay Dodge and his team are executing seasonally inspired cooking that focuses on foraging, fermenting and local farms. The menu format allows diners to customize their own tasting of four or more courses. From hand-picked spruce tips to butter from locally sourced cooperative dairy cows, this is a concept that pays attention to details — even ingredients from farther afield, like lobster from New England, gets a hit of local flavor from being grilled over juniper wood.
Brutø (Denver; Mexican/Contemporary cuisine)
Chef Michael Diaz de Leon runs the show here, where the team takes a serious approach to locality and seasonality, not only in the produce but also the grains, which they mill or nixtamalize in-house. The mastery of the hearth as the primary cooking implement makes this operation special, and it infuses each of the tasting menu’s courses with distinct notes. The menu, which is Mexican at its core, has a clear narrative, and is perhaps best displayed in lamb prepared two ways — as a street-style taco and ground lamb leg kushiyaki with a quenelle of mole chichilo.
Frasca Food and Wine (Boulder; Italian cuisine)
All are treated as special guests here, where Chef Ian Palazzola’s cooking is Italian, but in a hyper-specific way: It’s the food of the northeast Italian region of Friuli Venezia Giulia. You’ll find pasta and seafood on the prix fixe and tasting menus, but Slavic and Alpine elements also appear. Focused and distinct, the menu might showcase a lesser-known part of Italy, but the ingredients are clearly Coloradan. The plates are beguiling with a minimal, straightforward approach, as in cjalson, half- moon fresh spinach pasta pockets filled with an English pea and potato purée.
The Wolf’s Tailor (Denver; Contemporary cuisine)
With culinary stylings as singular as its name, this charmer stands apart from the pack. Chef Taylor Stark shepherds a creative multicourse menu that abounds with personality, boasting a unique, genre-defying style that draws variously from Nordic, Italian and East Asian cuisines, but nonetheless feels focused and cohesive. Although the menu shifts throughout the year to explore different themes, diners will find a common thread in cooking that highlights ingredients while displaying technical precision and harmonious flavors, with fermentation a frequent motif.
MICHELIN Green Star
Blackbelly Market (Boulder; American cuisine)
Initiatives: full utilization of every ingredient and animal, most of which are butchered in-house; sourcing from local ranches and farms that apply natural practices to everything they cultivate; herbs and flowers for plates grown on property.
Bramble & Hare (Boulder; American cuisine)
Initiatives: organic farm with 70 acres growing more than 250 varieties of vegetables, herbs and grain, which is ground into flour on a stone mill; an acre of chamomile for restaurant use; 360 acres of pasture for raising heritage sheep and pigs.
Brutø (Denver; Mexican/Contemporary cuisine)
Initiatives: zero-waste ethos; fermentation program to create umami-based ingredients; house-milled grains grown in Colorado; hyper-local sourcing; partnership with Zero Foodprint to help reduce carbon footprint and carbon emissions.
The Wolf’s Tailor (Denver; Contemporary cuisine)
Initiatives: zero-waste mentality; local apple cider vinegar project; recycling bread waste into sourdough gochujang; contract farming to grow heirloom wheat for flour on organic, regeneratively farmed land; on-site pollinator garden; certified sustainable foraging program.
Bib Gourmand
The MICHELIN Guide Inspectors identified nine restaurants to award the Bib Gourmand designation, which recognizes eateries for great food at a great value: AJ’s Pit Bar-B- Q, Ash’Kara, Basta, The Ginger Pig, Glo Noodle House, Hop Alley, La Diabla Pozole y Mezcal, Mister Oso and Tavernetta.
MICHELIN Special Awards
In addition to the Bib Gourmand and Stars, the Guide announced four Special Awards:
The MICHELIN Guide Ceremony is presented with the support of Capital One.
Hotels
The restaurants join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay in Colorado and throughout the world.
Each hotel in the selection has been chosen by MICHELIN Guide experts for its extraordinary style, service, and personality — with options for all budgets — and each can be booked directly through the MICHELIN Guide website and app. The selection for Colorado features the state’s most spectacular hotels, including upscale outdoor campsites like Collective Vail, standouts from our “Plus” collection like the Source Hotel and the Crawford Hotel in Denver, refurbished motels like Amigo Motor Lodge, and rehabilitated wilderness ghost towns like Dunton Hot Springs.
The MICHELIN Guide is a benchmark in gastronomy. Now it’s setting a new standard for hotels. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an unforgettable hotel.
The 2023 MICHELIN Guide Colorado selection:
Colorado’s 2023 MICHELIN-Starred restaurants
Colorado’s 2023 MICHELIN-Green-Starred restaurants
Colorado’s 2023 Bib Gourmand restaurants
Colorado’s 2023 Recommended restaurants
About Michelin North America, Inc.
Michelin, the leading mobility company, is working with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing its clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for its customers’ needs. Michelin provides digital services, maps and guides to help enrich travel and make them unique experiences. Bringing its expertise to new markets, the company is investing in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries — from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada. (michelinman.com)
About Capital One
At Capital One we’re on a mission for our customers – bringing them best-in-class products, rewards, service, and experiences. Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. We use technology, innovation, and interaction to provide consumers with products and services to meet their needs. Through Capital One Dining and Capital One Entertainment, we provide our rewards cardholders with access to unforgettable experiences in the areas they’re passionate about, including dining, music and sports. Learn more at capitalone.com/dining and capitalone.com/entertainment.
For more information, contact:
Andrew Festa Michelin North America
andrew.festa@michelin.com
Devon Gunn Capital One
devon.gunn@capitalone.com
Phone: 571-308-4762
Contact Information
Name: Andrew Festa
Email: andrew.festa@michelin.com
Job Title: Press Officer
Google Appeals National Advertising Division Recommendation to Discontinue Claim that YouTube TV Service is “$600 Less Than Cable”
New York, NY – August 22, 2023 – In a Fast-Track SWIFT challenge brought by Charter Communications, Inc., the National Advertising Division (NAD) of BBB National Programs recommended that Google, LLC discontinue the claim that its YouTube TV service is “$600 less than cable.”
Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to NAD. At issue for NAD was whether the comparative pricing claim in two of Google’s commercials for YouTube TV service was supported.
The challenged “$600 less than cable” claim” is followed by a disclosure identifying “comparable standalone cable” as the basis of comparison.
The price calculation underlying the challenged claim includes the cost of two set-top boxes per household for “standalone cable” services. NAD found, however, that this comparison is not a good fit for the challenged claim comparing YouTube TV’s pricing to “cable” generally since cable providers like Charter offer streaming options that may not require a set-top box.
In the context of the “cable” comparison, NAD found the claim reasonably conveys the cost of YouTube TV is compared to all cable services.
Further, NAD noted that in this dynamic and competitive market it may be difficult to identify “comparable” offerings. However, in several markets cable providers offer regional sports networks but YouTube TV does not. NAD determined that it is reasonable for consumers to believe that YouTube TV offers at least the same channels as cable for viewing basketball.
For these reasons, NAD recommended that Google discontinue the claim that its YouTube TV services are “$600 less than cable.” NAD noted, however, that nothing in its decision precludes Google from making other truthful and non-misleading claims comparing the price of YouTube TV with the pricing of services offered by any cable provider.
In its advertiser statement, Google stated that it “unequivocally disagrees” with NAD’s decision and its “interpretation of ‘comparable’ offerings” and that it will appeal because it “believes that consumers broadly understand the difference between traditional cable and streaming and that they do not interpret ‘cable’ or ‘standalone cable’ offered via a ‘cable box’ as encompassing streaming services, regardless of who provides them.”
Appeals of NAD decisions are made to the BBB National Programs’ National Advertising Review Board (NARB), the appellate-level truth-in-advertising body of BBB National Programs.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD Procedures, this release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact:
Jennie Rosenberg
Media Relations
BBB National Programs
press@bbbnp.org
LexisNexis International Legal Generative AI Survey Shows Nearly Half of the Legal Profession Believe Generative AI Will Transform the Practice of Law
Generative AI tech adoption in legal markets is being driven by corporate counsel with expectations of AI use for drafting documents and research
NEW YORK – LexisNexis Legal & Professional®, a leading global provider of information and analytics, today released the results of its International Legal Generative AI Survey. The survey asked 7,950 lawyers, law students, and consumers across the U.S., U.K., Canada, and France about their overall awareness, its anticipated impact on the practice of law, use of generative AI, and expectations of adoption.
Across countries, there is an expectation that AI will substantially impact the practice of law. Among the key findings, 47% of respondents believe generative AI will have a significant or transformative impact on the practice of law. Another 45% of respondents believe generative AI will have some impact, while only about 7% believe generative AI will have no impact.
According to the survey, there is an overall expectation among corporate counsel that law firms will adopt AI technology, with 60% agreeing that they expect law firms to use cutting-edge technology like generative AI tools and with only 10% who disagree. Law firms agree, with 52% affirming that their corporate counsel clients will expect them to use generative AI tools, while only 17% disagree.
Among countries surveyed, 67% of U.S. corporate counsel, followed by 61% of French counsel, 59% of U.K. counsel, and 53% of Canadian counsel, expect their law firms to adopt generative AI tools.
Additionally, there is an expectation of transparency when generative AI tools are used, with 78% of corporate counsel agreeing that law firms will make them aware when using generative AI tools.
Potential Use of Generative AI
Lawyers see the highest potential for generative AI tools to assist them in researching matters (65%). Drafting documents (56%), document analysis (44%), and email writing (35%) are also important potential use cases.
“Our survey confirms what we hear from customers all over the world every day, that they are excited about the potential of generative AI to help improve their productivity, efficiency, and overall business and practice of law,” said Mike Walsh, CEO of LexisNexis Legal & Professional. “Customer-driven innovation is core to the approach we take with product development, and LexisNexis is excited that our Lexis+ AI platform safely and securely provides critical generative AI tools to help legal professionals excel in their jobs.”
Awareness of Generative AI
Overall, the survey results show high awareness of generative AI, with 89% of legal professionals having heard of generative AI tools. For consumers, awareness is much lower (61%).
Ethics Regarding Generative AI
Most lawyers have at least some concerns about the ethical implications of generative AI on the practice of law (88%), with a third citing significant or fundamental concerns regarding ethical implications. This finding points to a need for legal professionals to work with trusted and ethical companies as they begin to use generative AI solutions in their work.
Consumer Use of Generative AI for Legal Work
Consumers largely use generative AI for researching legal topics (60%). Many would consider using AI for legal assistance to create a will (40%), set up a business (37%), and develop a rental agreement (39%).
Methodology
The survey was conducted across 7,950 people, including 3,752 lawyers, 1,239 law students, and 2,959 consumers in the US, UK, France, and Canada between March and July 2023. Surveys were conducted in English and French, and respondents were prompted for feedback via Pollfish/Forsta.
Lexis+ AI
Earlier this year, LexisNexis announced Lexis+ AI, a generative AI platform designed to transform legal work. Lexis+ AI is built and trained on the largest global repository of accurate and exclusive legal content, leveraging an extensive collection of documents and records to provide customers with trusted, comprehensive legal results with unmatched speed and precision and backed by verifiable, citable authority.
Commercially available this summer, Lexis+ AI features conversational search, insightful summarization, and intelligent legal drafting capabilities, all supported by state-of-the-art encryption and privacy technology to keep sensitive data secure. Conversational search simplifies the complex and time-consuming legal research journey, providing a search experience for diverse legal questions with citations, facilitating lawyers’ ability to complete research effectively and efficiently. Enhanced summarization provides a custom summary of legal documents to speed up and guide insightful analysis. Generative document drafting guides customers throughout the legal drafting process, generating a first draft of a legal document, and allowing users to change the language and tone from a simple prompt.
At the same time, LexisNexis has announced its AI Insider program, which is open to all legal professionals. The program is designed to support the legal industry with generative AI education and LexisNexis breaking news on the latest AI developments. Insiders can sign up to be among the first to experience Lexis+ AI. To sign up for the Lexis+®AI Insider program, visit www.lexisnexis.com/ai-insider.
LexisNexis is responsibly developing legal AI solutions with human oversight. LexisNexis, part of RELX, follows the RELX Responsible AI Principles, considering the real-world impact of its solutions on people and taking action to prevent the creation or reinforcement of unfair bias. The company’s commitment to data security and privacy in the legal industry spans more than 50 years. LexisNexis employs over 2,000 technologists, data scientists, and subject matter experts to develop, test, and validate its solutions and deliver comprehensive, accurate information.
For more information on Lexis+ AI, visit www.lexisnexis.com/ai.
To download a copy of the LexisNexis International Legal Generative AI Survey report, visit www.lexisnexis.com/international-gai-survey.
About LexisNexis Legal & Professional
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Media Contact
Dana Greenstein
Director of Communications, North America & UK
LexisNexis Legal & Professional
212-448-2163
dana.greenstein@lexisnexis.com
National Advertising Division Recommends T-Mobile Modify or Discontinue Claim About the Ability to Watch Live Major League Baseball Games on MLB.tv
New York, NY – August 22, 2023 – The National Advertising Division (NAD) of BBB National Programs recommended that T-Mobile US, Inc. discontinue the claim that T-Mobile customers who download the T-Mobile Tuesdays App will be able to watch “every regular season [Major League Baseball] game live or on demand,” or modify the claim to make clear which categories of live games are available with the MLB.tv benefit.
In this Fast-Track SWIFT challenge, the claim at issue, which appeared in an instructional YouTube video, was challenged by AT&T Services, Inc. Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to NAD.
Although T-Mobile voluntarily modified the challenged claim during the proceeding to say that with the MLB.tv app, T-Mobile customers will be able to “enjoy every 2023 out-of-market, regular season game live or on demand,” a modification that made the claim accurate and not misleading, T-Mobile did not represent that it would permanently modify the claim to include “out-of-market” in any other future executions of the advertising. Therefore, NAD addressed the claim as it was originally challenged.
NAD determined that the challenged claim reasonably conveys a message that T-Mobile customers will be able to watch all regular season games live, whether they are nationally televised games, in-market games, or out-of-market games.
NAD concluded that such a message is not supported because, while all games that have been played already are available for viewing on demand, all games are not available live. NAD also noted that the “blackouts and other restrictions apply” disclosure does not cure the challenged claim as it contradicts the main message that all games are available live.
In its advertiser statement, T-Mobile stated that it “will comply with NAD’s decision” and that it “appreciates NAD’s recognition that the voluntary change it already made to [its] instructional video was sufficient to address AT&T’s alleged concerns.”
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD Procedures, this release shall not be used for advertising or promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.
Contact:
Jennie Rosenberg
Media Relations
BBB National Programs
press@bbbnp.org
Edvisors’ Announces $2,500 in Student Loan Repayment Relief
Edvisors, a leading provider of college planning resources, is proud to announce their newest initiative: student loan repayment relief. With more than 40 million federal student loan borrowers preparing for repayment this September, Edvisors is offering the opportunity for one borrower each quarter to win $2,500 in student loan repayment relief.
“It’s no secret that borrowers are dreading the return of federal student loan payments. For a borrower, the average student loan debt is over $35,000, and we understand how difficult it can be for borrowers to manage those monthly payments,” explains Edvisors’ Director of Corporate Communications Elaine Rubin. “Even with a variety of repayment plans to choose from, those monthly payments can have a significant impact on a borrower’s monthly budget. We want to help alleviate some of that stress and we are excited to offer this new opportunity for students and families.”
Edvisors has been helping students through college and beyond for over 20 years. To date they have awarded over $1 million in scholarships to their students.
For entry and official rules please go to: https://www.edvisors.com/repayment-relief/
The repayment relief opportunity is available to legal residents of the fifty states who are at least 18 years or older and have at least $2,500 in student loan debt. One winner will be chosen every quarter.
About Edvisors: For 20 years we have been known as one of the largest and most trusted resources to help students find their path to success. Everyone needs to find their own path, and we know that first-hand. We work to provide information from both our professional and personal experiences, to help individuals through college and beyond. Every year, millions of students and their families turn to the company’s flagship site, Edvisors.com, for timely, accurate information, advice and tools that help them confidently make the best decisions about paying for college. Additionally, Edvisors owns ScholarshipPoints.com, where students earn points to enter scholarship drawings (the site has awarded over $1 million to date). Founded in 1998, Edvisors is based in Las Vegas, Nevada. More information can be found at www.edvisors.com.
Contact Information
Name: Elaine Rubin
Email: erubin@edvisors.com
Job Title: Director of Corporate Communications
Direct Selling Self-Regulatory Council Refers Tori Belle to the Federal Trade Commission for Possible Enforcement Action
McLean, VA – August 16, 2023 – The Direct Selling Self-Regulatory Council (DSSRC) of BBB National Programs recommended that Tori Belle Cosmetics discontinue certain earnings claims made by salesforce members on Facebook and YouTube. After a sustained lack of response from Tori Belle, DSSRC has referred direct selling company Tori Belle to the Federal Trade Commission (FTC) for possible enforcement action.
The inquiry into Tori Belle, which markets beauty and cosmetics products, was commenced by DSSRC through its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.
The earnings claims that formed the basis of this inquiry include, but are not limited to:
- “Honestly, weather you just want to feed your lash addiction on a discount, want to get a bill paid each month, or are looking for a full-on supplemental or replacement income- it is all do-able!”
- “Who wants a free vacation?! I can’t believe this, guys. These magnetic lashes have been flying off the shelves so much that I earned a free trip to an all-inclusive resort in Cancun, Mexico! And in just under 4 months.
- “You can supplement your income with just minutes a day work!…I’ve been with the company just under 2 months and I am making money and enjoying my new business”
- “financial freedom”
- “Are you looking for something to do from home to supplement your income or even to replace lost income”
- “Now is a great time to have a second income or to create a full time business.”
- Compensation Plan; [05:28] If you were to sell $3,000 worth of product…you would earn $1,200 in commission…the sky’s the limit
- “how about we transform you bank account with a second income stream. Join me and let me show you how to have fun while building an empire…Earn Bonus incentives such as bonus pay & travel credits… Let me help you with that car note, mortgage or tuition! It’s your choice. #multiplestreamsofincome”
As stated in DSSRC’s Guidance on Earnings Claims for the Direct Selling Industry, some words and phrases commonly used in earnings claims can carry a particularly high risk of being misleading to consumers. Such words and phrases include claims such as “financial freedom,” “full-time income,” “replacement income,” “residual income,” and “career-level income.” Furthermore, earnings claims must be substantiated and representative of a level of earnings that can be generally expected by salesforce members.
When DSSRC opened its inquiry and informed Tori Belle of its concern that these types of earnings claims can lead a reasonable consumer to conclude that salesforce members can earn significant, career-level, or replacement income from the Tori Belle business opportunity, Tori Belle indicated that the posts in question were more than three years old and that the dates on the social media posts had been altered.
When a direct selling salesforce member has disseminated an unsupported, inaccurate, or deceptive claim, the direct selling company cannot evade responsibility. DSSRC reached out to Tori Belle to discuss the alleged alteration of the social media post dates and let them know that even if the posts are old and the salesforce members responsible for the posts are no longer active with the company, Tori Belle is nonetheless responsible for making a bona fide, good faith effort to have the posts discontinued.
DSSRC received no substantive response from Tori Belle to this and other communications and all 12 of the posts at issue in this case remain available to the public.
DSSRC remains extremely concerned about the unsupported earnings claims and Tori Belle’s failure to demonstrate that it has made any effort to contact the individuals responsible for the posts to have the claims removed or alert the social media platform of the unauthorized representation. As such, and pursuant to DSSRC Policies and Procedures, DSSRC has referred Tori Belle to the FTC for possible enforcement action.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of DSSRC decisions, visit the DSSRC Cases and Closures webpage.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the Direct Selling Self-Regulatory Council: The Direct Selling Self-Regulatory Council (DSSRC), a division of BBB National Programs, provides independent, impartial monitoring, dispute resolution, and enforcement of false product claims and income representations made by direct selling companies and their salesforce members across digital platforms. The DSSRC seeks to establish high standards of integrity and business ethics for all direct selling companies in the marketplace.
Contact Information
Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations