National Advertising Division Recommends Comcast Business Internet “12x Faster” Claim be Modified or Discontinued

New York, NY – October 17, 2024 In a challenge brought by AT&T Services, Inc., BBB National Programs’ National Advertising Division (NAD) recommended Comcast Cable Communications, LLC, in connection with Comcast Business Internet:

  • Discontinue its claim that “Comcast Business Internet has speeds up to 12x faster than Verizon, AT&T, and T-Mobile” in markets where AT&T offers a wired fiber product with speeds faster than 100 Mbps to small business customers; or
  • Modify the claim to limit the message to the specific products compared and otherwise avoid conveying the message that AT&T does not have a faster service with speeds more comparable to Comcast’s fastest product’s speeds.

AT&T and Comcast are competitors that offer internet service to small businesses nationwide. Comcast offers a wired internet product, while AT&T offers a wireless internet product and a wired “fiber” internet product in some markets.

The challenged claim, “Comcast Business Internet has speeds up to 12x faster than Verizon, AT&T, and T-Mobile,” appeared in television and radio advertisements and via direct mail.

NAD determined that Comcast’s advertisements did not clearly disclose the exact products being compared. As a result, NAD found that consumers could reasonably understand the challenged advertising as touting Comcast business internet as 12x faster than all AT&T internet services. In markets where AT&T offers both fiber and 5G internet service, such a message is not supported. 

NAD concluded that Comcast’s advertising should be limited to the specific services compared in markets where AT&T offers both 5G and fiber internet service and avoid conveying the misleading message that its service is 12x faster than AT&T’s internet service generally.

For these reasons, NAD recommended that in markets where AT&T offers a wired fiber product with speeds faster than 100 Mbps to small business customers Comcast should discontinue its claim that “Comcast Business Internet has speeds up to 12x faster than Verizon, AT&T, and T-Mobile” or modify it to limit the message to the specific products compared and otherwise avoid conveying the message that AT&T does not have a faster service with speeds more comparable to Comcast’s fastest product’s speeds.

In its advertiser statement, Comcast stated that it agrees to comply with NAD’s recommendation, however it disagreed “that small business customers would expect the advertised speed comparison to relate to a fiber service rather than the 5G business internet offerings of the three wireless companies together.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers  and leveling the playing field for business.

Contact Information

Name: Abby Hills
Email: press@bbbnp.org
Job Title: Director of Communications

In National Advertising Division Fast-Track SWIFT Case, Reckitt Voluntarily Discontinued “#1 Recommended” Claim for Finish Dishwashing Detergent

New York, NY – October 16, 2024 BBB National Programs’ National Advertising Division has closed a Fast-Track SWIFT challenge initiated by competitor Procter & Gamble Company (P&G) following the voluntary discontinuation of claims made by Reckitt Benckiser that its Finish dishwashing detergent is the “#1 Recommended in America.”

Reckitt markets Finish dishwasher products while P&G manufacturers and distributes various dishwasher detergent brands, including Cascade.

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to the National Advertising Division (NAD).

The challenged claims “Recommended by more dishwasher brands in the US” and “#1 Recommended Brand in America” appeared online, on product packaging, and on in-store artwork.

Reckitt informed NAD that, prior to the challenge, it had voluntarily and permanently discontinued the challenged claims. Therefore, NAD did not review the claims on their merits and will treat the claims, for compliance purposes, as though NAD recommended they be discontinued.

In its advertiser statement, Reckitt stated that it “agrees to comply with NAD’s decision” and will continue to work to remove all iterations of the claim.

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

Contact Information

Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations

NAD Recommends Charter Discontinue or Modify Spectrum Internet “Fastest Speeds in More Neighborhoods than Any Other Provider” Claim

New York, NY – October 11, 2024 In a challenge brought by AT&T Services, Inc., BBB National Programs’ National Advertising Division recommended that Charter Communications, Inc. discontinue or modify the claim that “Spectrum offers the fastest speeds in more neighborhoods than any other provider” to avoid conveying the unsupported message that Charter offers the fastest speeds and is available in more “neighborhoods.”

The challenged claim appears in three advertisements for Spectrum home internet service featuring actress and celebrity spokesperson Michelle Monaghan: a 60-second “Dreams Ad,” a 30-second “Switch Ad,” and a 60-second “Switch Ad.” 

The National Advertising Division (NAD) determined that consumers may reasonably interpret the claim that “Spectrum offers the fastest speeds in more neighborhoods than any other provider” to mean that Spectrum offers the “fastest speeds” and is available in more neighborhoods than any other provider.

NAD found that although AT&T is not mentioned by name, it is reasonable for consumers to understand that the claim compares Charter to AT&T and other competitors. Therefore, NAD determined the challenged advertising reasonably conveys the implied message that “Spectrum offers faster internet speeds in the markets where Spectrum and AT&T compete.”

Although Charter’s evidence showed that in more census blocks, zip codes, and broadband service locations it offers faster speeds than other providers, the evidence did not show that Charter both offers the “fastest speeds” and is available in more neighborhoods.

For this reason, NAD concluded that Charter’s evidence was not a good fit to support this broad availability message. Further, while Charter’s evidence may support claims tying Spectrum’s fastest speeds to more zip codes or census blocks, NAD cautioned Charter to modify future claims about “neighborhoods” to clearly and conspicuously disclose the basis of the comparison. 

Accordingly, NAD:

  • Recommended the claim “Spectrum offers the fastest speeds in more neighborhoods than any other provider” be discontinued or modified to avoid conveying the unsupported message that Charter offers the fastest speeds and is available in more “neighborhoods” and
  • Cautioned the advertiser that future advertising touting speed availability in more “neighborhoods” should clearly and conspicuously disclose the basis of the comparison.

In its advertiser statement, Charter stated that it “is disappointed with NAD’s decision but will comply with its recommendations” although it “strongly disagrees with NAD’s conclusion.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

Contact Information

Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations

Vancouver’s Star power grows for year three of the MICHELIN Guide

  • Sushi Masuda receives a MICHELIN Star, bringing city’s total to 10
  • New Bib Gourmand added, plus four Special Awards
  • 76 total restaurants, 23 cuisine types reflected in city Guide

VANCOUVER, Oct. 3, 2024 — This evening, the MICHELIN Guide announced the 2024 restaurant selection for the MICHELIN Guide Vancouver. A new MICHELIN-Starred restaurant, one new Bib Gourmand and two new Recommended restaurants joined this year’s selection.

Sushi Masuda joined the exclusive list of MICHELIN-Starred restaurants in North America as the restaurant was awarded on stage at the Commodore Ballroom. In addition, the city’s Guide boasts a new Bib Gourmand, Gary’s, bringing the selections total to 16. The full selection, including Recommended eateries, totals 76 restaurants with 23 cuisine types represented.

“As we toast to year three of the MICHELIN Guide in Vancouver, the growing momentum and talent of the restaurant community continues to be impressive,” said Gwendal Poullennec, the International Director of the MICHELIN Guides. “We are very proud to honor Sushi Masuda with one MICHELIN Star and to welcome new eateries into the MICHELIN Guide family. The anonymous Inspectors could see and taste the passion of the local restaurant community and look forward to seeing the evolution of the local culinary scene continue.”

Here is the new One MICHELIN Star restaurant and Bib Gourmand, with Inspector notes from each (Inspectors’ comments in full on the MICHELIN Guide website and mobile app):

One MICHELIN Star

Sushi Masuda (Japanese cuisine)

Entering this humble five-seat counter that is tucked in the corner of an unrelated restaurant and through the glass doors of a print shop serves as a pointed reminder not to judge a book by its cover. The plain, spare room is brought to life by the artfully simple, meticulous preparations of Chef Yoji Masuda, whose time spent in a top counter in Tokyo is amply apparent, though his own personality comes through. With the assistance of his wife Akari, who provides a warm, attentive hospitality, the meal proceeds gracefully, from an indulgent savory “pudding” of sweet, pure-tasting monkfish liver to a wonderfully gelatinous beltfish cooked with sake and kombu, before arriving at the impeccable nigiri, which showcase exceptional ingredients alongside a singular delicacy and precision.

Bib Gourmand

The MICHELIN Guide Inspectors identified one new restaurant to award the Bib Gourmand designation, which recognizes eateries for great food at a great value.

Gary’s (French cuisine)

It’s easy to be won over by this convivial neighborhood spot, which owes its easygoing charms to the combined efforts of partners Bailey Hayward and Mathew Bishop (who oversee the service and the kitchen, respectively). To match the relaxed, friendly vibe, the cuisine is rustic and approachable, offering hearty dishes that draw inspiration from French country cooking, as in asparagus with saffron rouille, or pork collar with parsley sauce—and don’t miss out on the fluffy, freshly baked rye rolls, served with green garlic butter. For a final slather of indulgence, do order dessert, like a rum baba soaked with chamomile-scented syrup and capped with a ribbon of decadent pistachio custard and a cloud of Chantilly.

MICHELIN Special Awards

In addition to the Bib Gourmand and Stars, the Guide announced four Special Awards:

Hotels

The restaurants join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay in Vancouver and throughout the world.

Each hotel in the selection has been chosen by MICHELIN Guide experts for its extraordinary style, service and personality — with options for all budgets — and each can be booked directly through the MICHELIN Guide website and app. The selection for Vancouver features the city’s most spectacular hotels, including design-forward luxury boutiques like the Douglas, standouts from our “Plus” collection like the Loden (one MICHELIN Key) and the Opus, old-world elegance like the Wedgewood (one MICHELIN Key), and dependable luxury stalwarts like the Fairmont Pacific Rim.

The MICHELIN Guide is a benchmark in gastronomy. Now it’s setting a new standard for hotels. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an unforgettable hotel.

The 2024 MICHELIN Guide Vancouver selection:

Vancouver’s 2024 MICHELIN-Starred restaurants

Vancouver’s 2024 Bib Gourmand restaurants

Vancouver’s 2024 Recommended restaurants

The MICHELIN Guide in North America

Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Miami/Orlando/Tampa, Florida (2022); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024) and Quebec (2024).

About the MICHELIN Guide

Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants.

  • The famous one, two and three MICHELIN Stars identify establishments serving exceptional cuisine that’s rich in flavor, remarkably executed and infused with the personality of a talented chef.
  • The Bib Gourmand is a designation given to select restaurants that offer good quality food for a good value – often known as personal favorites among the inspectors when dining on their own time.
  • The MICHELIN Green Star honors restaurants that are pioneers in sustainable
  • Recommended restaurants and special professional awards are also highlighted by the MICHELIN Guide

The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin’s inspectors still use the same criteria and manner of selection that were used by the inspectors in the very beginning.

The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.

Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 45 destinations, the MICHELIN Guide has become an international benchmark in fine dining.

All restaurants in the Guide are recommended by Michelin’s anonymous inspectors, who are trained to apply the same time-tested methods used by Michelin inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin inspectors pay all their bills in full, and only the quality of the cuisine is evaluated.

To fully assess the quality of a restaurant, the inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.

About Michelin North America, Inc.

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI- based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

About Capital One

At Capital One we’re on a mission for our customers – bringing them best-in-class products, rewards, service, and experiences. Capital One is a diversified bank that offers products and services to individuals, small businesses and commercial clients. We use technology, innovation, and interaction to provide consumers with products and services to meet their needs. Through Capital One Dining and Capital One Entertainment, we provide our rewards cardholders with access to unforgettable experiences in the areas they’re passionate about, including dining, music and sports. Learn more at capitalone.com/dining and capitalone.com/entertainment.

For more information, contact:
Carly Grieff
Michelin North America
carly.grieff@michelin.com

Michelin Introduces MICHELIN BETTER HAUL ROAD: Developed with and for Miners

  • This new offer was first introduced at MINExpo 24, and will be available in English, Spanish and Portuguese.
  • For more information on MICHELIN BETTER HAUL ROAD, please visit our website.

GREENVILLE, S.C., Oct. 01, 2024 – Mines, by their very nature, are unforgiving environments that require robust machinery and the utmost effort from both equipment and crews. This is particularly true for haul roads that are in constant use.

These roads impact vehicle downtime, and manually managing them can hinder operational efficiency. Developed in collaboration with three mines around the world, MICHELIN BETTER HAUL ROAD is a digital solution designed to enhance safety and efficiency in mining operations.

The importance of well-maintained haul roads cannot be overstated. MICHELIN BETTER HAUL ROAD provides a solution that allows mine managers to keep a close eye on these critical infrastructures. By monitoring haul roads in real time, operators can swiftly identify incidents such as debris or road damage that may arise. The system then allows them to register the issue within the app or through dispatch with the web, track its status via the app or web, and efficiently assign a repair team to address and resolve the problem.

“With MICHELIN BETTER HAUL ROAD, mine operators gain peace of mind through improved safety, prioritized actions, and streamlined team coordination, driving better haul road conditions,” said Christel Dubus, Head of Mining Digital Services for Michelin. “With features that allow for task prioritization and seamless follow-up for teams or contractors, as well as improved operator recognition, it supports the continuous evolution of a mine’s pit and its goal of achieving higher speed and production with lower energy consumption and improved haul road quality.”

MICHELIN BETTER HAUL ROAD allows prioritization of data-driven actions and supports a mine’s constant pit evolution with cleaner haul road conditions.

“This proactive approach to haul-road management ensures that any issues are quickly resolved, minimizing downtime and maintaining the flow of operations while considering opportunities to reduce fuel and energy consumption,” said Dubus. “By continuously monitoring haul-road conditions, MICHELIN BETTER HAUL ROAD helps ensure the longevity and reliability of these crucial transportation routes, ultimately supporting the overall efficiency and safety of mining activities.”

About Michelin North America, Inc.  

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies and healthcare and offer the finest experiences, from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

Contact Information

David Finleyson
Michelin North America
david.finleyson@michelin.com
www.michelinmedia.com

Michelin Debuts Mining Industry’s First Energy-Efficient Tire, the Michelin XDR 4 SPEED ENERGY™

GREENVILLE, S.C. Oct. 01, 2024 – Michelin introduces the Michelin XDR 4 SPEED ENERGY™, the mining industry’s first-ever energy efficient tire that is designed to reduce a mining vehicle’s fuel consumption and lower CO2 emissions through an optimized, more flexible tread and new energy-saving rubber compound.

First announced at MINExpo 24, The Michelin XDR 4 SPEED ENERGY™ tire achieves up to 3.6% better fuel efficiency compared to the Michelin XDR 250 C tire[1], resulting in savings of about 5,300 gallons of fuel or $24,000 per truck annually[2]. For a fleet of 50 trucks, this would equate to almost $1.2 million in annual savings and a reduction of 2,600 tons of CO2 emissions within a year[3].

“To gain a clearer insight into a tire’s impact on energy efficiency, we must examine the forces that slow down vehicle movement, referred to as rolling resistance,” said Lisa Hickey, Michelin Sustainability Lead for Mining. “The Michelin XDR 4 SPEED ENERGY™ tire features innovative technologies, such as an optimized, more flexible tread and energy-saving rubber compound, that enable the tire to run cooler and result in more energy being directed towards propelling the truck.”

This cutting-edge tire innovation allows vehicles such as rigid dump trucks to minimize energy consumption using a new energy-saving compound. When a mining vehicle carries a load and operates on various terrains, whether hard or soft, the tire deforms and flexes, generating heat that results in energy loss and requires the vehicle to exert more effort to move forward.

Mining trucks fitted with Michelin XDR 4 SPEED ENERGY™ tires experience reduced rolling resistance, which leads to lower fuel usage[1], reduced CO2 emissions[1], and cost savings—a win for the industry and the planet alike.

[1] Based on internal testing at the Michelin CEMA test center, comparing the Michelin 50/80R57 XDR 4 SPEED ENERGYTM tire and the Michelin 50/80R57 XDR 250 C tire on a CAT793 truck in flat conditions. Actual results may vary.

[2] Considering an average cost of diesel of $4.45/gallon based on July 15, 2024 (U.S. West Coast), from the U.S. Energy Information Administration website.

[3] Emission savings estimated based on 1 liter of diesel being equivalent to 2.66 kg of CO2.

“Michelin has been an innovation leader for 135 years. We push the boundaries of technology and design to ensure that our solutions lead the market,” said Renaud Durand,

Michelin Mining Technical Director. “The Michelin XDR 4 SPEED ENERGY™ tire delivers improvements in rolling resistance without compromising key performances like safety and productivity. Today, we are leveraging our in-depth experience in composites and engineered materials to introduce the Michelin XDR 4 SPEED ENERGY™ tire, the mining industry’s first energy-efficient tire designed to help our customers reduce fuel consumption and lower CO2 emissions. Our ambition is to grow our leadership in energy efficiency by delivering benchmark solutions for the mining industry across our portfolio.”    

Michelin is committed to joining forces with its mining customers to help transform the industry, reducing the environmental impact of not just its own operations, but also the products, services, and support it delivers.

This new first-of-its-kind tire will be available commercially in 2025. For more information on the Michelin XDR4 SPEED ENERGY™ tire, please visit us on our website.

About Michelin North America, Inc.

Michelin is the leading mobility company and manufacturer of life-changing composites and experiences. For more than 130 years, Michelin has made contributions to human progress and to a more sustainable world. Michelin is constantly innovating to manufacture high-quality tires and components for critical applications for demanding fields, including mobility, construction, aeronautics, low-carbon energies, and healthcare, and offer the finest experiences, from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Greenville, S.C., Michelin North America has approximately 23,500 employees and operates 35 production facilities in the United States (michelinman.com) and Canada (michelin.ca).

Contact Information

Name: David Finleyson
Email: david.finleyson@michelin.com
Job Title: Michelin North America

LexisNexis® Intellectual Property Solutions Launches AI-Powered LexisNexis® TechDiscovery Tool to Make Patent Discovery Quick and Intuitive for All

A New Component of the LexisNexis® PatentSight+ Platform, LexisNexis® TechDiscovery Enables Comprehensive Patent Searches Using Simple Words and Phrases

NEW YORK, October 1, 2024 – LexisNexis® Legal & Professional today introduced LexisNexis® TechDiscovery, an AI-powered tool designed to simplify patent research. As a new module to the LexisNexis® PatentSight+ platform, LexisNexis TechDiscovery makes patent searches fast and intuitive, allowing both IP experts and business partners to find relevant patents using simple inputs. Users can conduct searches based on single words, brief descriptions, or excerpts from patents, articles, or non-patent literature—as well as reference patent numbers.

“LexisNexis TechDiscovery makes one of the world’s most comprehensive patent datasets accessible to everyone,” said Andrew Matuch, President for LexisNexis® Intellectual Property Solutions. “Using LexisNexis TechDiscovery, IP teams can deliver insights faster and more efficiently to support their internal stakeholders, while business partners across other functions like engineering, R&D, and business development can run quick searches to evaluate inventions, explore licensing opportunities, or assess M&A prospects—without the need to immediately involve their IP departments.”

LexisNexis TechDiscovery uses Generative AI (GenAI) to expand simple search queries, then Extractive AI compares over 200 data points, based on a unique “fingerprint” for each patent. Supported by machine learning algorithms that have been tested by over 100 global companies and constantly improved for more than a decade, LexisNexis TechDiscovery refines its directional results within seconds to surface the most relevant patents. Users can further improve results by marking patent families as relevant or irrelevant, gaining detailed insights into a technology field in under three minutes.

“The combination of AI and proven technology enhances both the accuracy and efficiency of patent research,” added Matuch. “LexisNexis TechDiscovery is just the beginning. We’re committed to expanding AI capabilities within PatentSight+, enabling even faster insights and providing more intuitive tools to help our customers innovate effectively.”

LexisNexis TechDiscovery is designed to make patent research easier and faster across the organization:

  • Patent professionals can use LexisNexis TechDiscovery to reduce their workload and stress by getting quick insights into new business areas and supporting other parts of the business with rapid and accurate patent insights.
  • Other business functions such as engineering, R&D, and business development can use LexisNexis TechDiscovery for quick and simple patent research to evaluate concepts for new inventions, explore licensing or partnership options, or investigate M&A opportunities.

LexisNexis TechDiscovery is the latest addition to the AI-driven features of PatentSight+, further solidifying LexisNexis leadership in innovation and patent analytics. Developed in accordance with RELX Responsible AI Principles, LexisNexis TechDiscovery upholds standards of transparency, bias prevention, human oversight, and data privacy, ensuring its ethical use and making a positive real-world impact.

To further strengthen and innovate around its AI solutions, LexisNexis Intellectual Property Solutions also announced its new AI-Insider Program designed to support the IP community and provide insights into LexisNexis latest AI developments.

For more information on LexisNexis TechDiscovery, the AI-Insider Program, and LexisNexis PatentSight+, visit www.LexisNexisIP.com/TechDiscovery

About LexisNexis® Legal & Professional

LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About LexisNexis® Intellectual Property Solutions

LexisNexis® Intellectual Property Solutions bring clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve a competitive advantage for their business. Our broad suite of workflow and analytics solutions (LexisNexis® PatentSight+, LexisNexis® Classification, LexisNexis® IPlytics, LexisNexis PatentOptimizer®, LexisNexis PatentAdvisor®, and LexisNexis TotalPatent One®, LexisNexis® IP DataDirect), enables companies to be more efficient and effective at bringing meaningful innovations to our world. We are proud to directly support and serve these innovators in their endeavors to better humankind.

Media Contact:

Andrew Weinstein
Andrew.Weinstein@LexisNexis.com

LexisNexis | Intellectual Property Solutions

Bringing clarity to innovation

Contact Information

Name: Andrew Weinstein
Email: Andrew.Weinstein@LexisNexis.com
Job Title: Communications Counsel

National Advertising Division Recommends Promotion in Motion Discontinue or Modify Certain Welch’s Fruit Snack Commercials

New York, NY – September 30, 2024 – In a Fast-Track SWIFT challenge brought by General Mills, Inc., BBB National Programs’ National Advertising Division recommended that Promotion In Motion, Inc. (PIM Brands) discontinue certain television commercials for its Welch’s Fruit Snacks or modify the advertising to avoid conveying the message that competing fruit snacks are worthless.

General Mills, the manufacturer of competing fruit-flavored snack products, including the Annie’s and Mott’s brands, challenged a series of television commercials for Welch’s Fruit Snacks featuring celebrity chef Gordon Ramsay as Welch’s Fruit Snacks CFO (i.e., Chief Fruit Officer).

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases brought to the National Advertising Division (NAD). At issue for NAD was whether the challenged advertising reasonably communicates an unsupported disparaging message that competing fruit-flavored snacks are worthless.

NAD determined that one reasonable takeaway from the commercials is that the whole fruit content of Welch’s Fruit Snacks makes it a superior product for consumers. However, NAD also found that certain elements of the commercials go further and portray competing fruit snacks as worthless. Specifically, NAD found that Ramsay throwing the products out of the window, kicking the products into a lobster tank, and spitting out the products constitutes “ash canning,” depicting competing products like General Mills’ fruit snacks as lacking any positive value.

Therefore, NAD recommended that PIM Brands discontinue the challenged advertising or, in the alternative, modify the advertising to avoid conveying the message that competing fruit snacks are worthless. NAD noted that nothing in its decision precludes PIM Brands from making truthful and not misleading claims about the qualities of its own fruit snack products, either monadically or in comparison to competing fruit snack products.

In its advertiser statement, PIM Brands stated that it “will comply with NAD’s recommendations,” but noted its disagreement with NAD about aspects of the television commercials.

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

Contact Information

Name: Jennie Rosenberg
Email: jrosenberg@bbbnp.org
Job Title: Media Relations

LexisNexis® Reed Tech® and 1WorldSync enable Global Medical Device Manufacturers to Manage Regulatory UDI submissions and Product Data Syndication

Horsham, PA, September 30, 2024, LexisNexis Reed Tech, a part of LexisNexis® Legal & Professional and global provider of regulatory data management solutions for the life sciences industry, and 1WorldSync™, the leading provider of product content orchestration solutions today announce a renewed collaboration. Pairing the Unique Device Identification (UDI) regulatory data management technology of Reed Tech SingleSource™ for Medical Devices with the Global Data Synchronization Network (GDSN) capabilities through 1WorldSync strengthens product data accuracy and accessibility throughout the healthcare chain. 

Together, 1WorldSync and SingleSource™ for Medical Devices allow MedTech companies to centrally and securely manage and share product data required by global health authorities, customers and other stakeholders around the globe.

“Reed Tech is committed to continue delivering on our mission to provide MedTech companies with regulatory consulting, advanced product data management technology, and reporting services to regulatory Health Authorities and commercial trading partners,” said Wendy Scott, General Manager of Reed Tech Life Sciences. “Our collaboration and automated data integration with 1WorldSync allows our clients to meet critical industry needs in publishing medical device information via the GDSN and complements our position as a market leader in global UDI data management supporting compliance requirements in US (34% of electronic GUDID records), EU, China, South Korea, and other regions.”

“By combining our expertise, Reed Tech and 1WorldSync are able to assist the medical device industry in providing product information to regulatory systems, retailers, healthcare providers and consumers,” said Randy Mercer, Chief Strategy Officer at 1WorldSync. “In alliance with 1WorldSync, SingleSource™ for Medical Devices will allow for the aggregation and syndication of complete, trusted and accurate product information, providing a truly comprehensive product data solution.”

More alliance details will be provided in an upcoming informational webinar held by LexisNexis Reed Tech and 1WorldSync. Learn more and register here.      

About LexisNexis Legal & Professional

LexisNexis® Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About LexisNexis Reed Tech

LexisNexis Reed Tech brings clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve a competitive advantage for their business. Our Reed Tech suite of SingleSource™ for Medical Devices, SingleSource™ for Drug Products, and Navigator™ for Drug Labels enables life sciences companies to create product data management strategies and meet timely compliance deadlines. We are proud to directly support and serve these innovators in their endeavors to better humankind.

For more information, please visit ReedTech.com

About 1WorldSync

1WorldSync® is the leader in Product Content Orchestration, enabling more than 17,000 companies in over 60 countries to simplify the creation and distribution of impactful content that’s accurate, consistent and relevant everywhere commerce happens. Through its technology platform and expert services, 1WorldSync—backed by global investment firm Battery Ventures—solves revenue impacting product content challenges faced by leading brands and retailers in the CPG/retail, DIY, consumer electronics, healthcare and foodservice industries. 1WorldSync is one of the only product content providers and GDSN Data Pools to achieve ISO Certification 27001. You can follow 1WorldSync on LinkedIn at: https://www.linkedin.com/company/1worldsync/

Contact Information

Name: Samantha Page
Email: samantha.page@lexisnexis.com
Job Title: Marketing Manager

Need for speedier legal work drives 82% of lawyers to embrace AI

82% of UK lawyers have adopted generative AI or have plans in motion, almost four-times the number seen in Summer 2023. Lawyers say delivering work faster is the biggest benefit of AI, yet it is prompting many to rethink the suitability of their pricing structure.

LONDON, 24 September 2024 – Today, LexisNexis®, a leading global provider of legal information and analytics, released a new report – Need for Speedier Legal Services sees AI Adoption Accelerate – which reveals a sharp increase in the number of lawyers using generative AI for legal work.

The survey of 800+ UK legal professionals at firms and in-house teams found 41% are currently using AI for work, up from 11% in July 2023. Lawyers with plans to use AI for legal work in the near future also jumped from 28% to 41%, while those with no plans to adopt AI dropped from 61% to 15%.

The report highlights that the main reason for AI adoption is the ability to deliver work more quickly. An impressive 71% of lawyers cited faster delivery as a key benefit of AI, followed by improved client service (54%) and gaining a competitive advantage (53%). When asked to select the single greatest benefit, 52% identified delivering work faster as the primary advantage.   

This shift towards AI-driven efficiency is expected to bring changes to pricing structures. The survey found that 39% of private practice lawyers now expect to adjust their billing practices due to AI, up from 18% in January 2024. However, only 17% of those in private practice think that AI will end the billable hour model, while 40% believe it will remain and 42% are uncertain about its impact.

The survey also revealed 60% of firms or legal departments had made internal changes reflecting the growth of AI adoption. The most common change was offering an AI-powered product to staff, which rose from 15% in January 2024 to 36% by September 2024. There was also significant growth in developing policies on the use of generative AI (11% to 24%) and providing AI-related training for staff (11% to 18%). As expected, large law firms and corporate in-house legal teams were the most likely to have made changes, at 78% and 74% respectively.

Despite adoption rates, 76% of UK legal professionals are concerned about inaccurate or fabricated information from public-access generative AI platforms. However, 72% said they would feel more confident using a generative AI tool grounded in legal content sources with linked citations to verifiable authorities, up from 65% in January 2024.

Stuart Greenhill, Senior Director of Segments at LexisNexis UK, commented “The possibility of delivering work faster has seen widespread adoption, internal integration, and regular use of generative AI across the legal sector. There’s also a strong demand for AI tools that are grounded on reliable legal sources.

Yet the impact of this efficiency on the billable hour is becoming a topic of debate. As a result, the number of firms reconsidering pricing models has doubled throughout the course of 2024.”

Report contributors

 

Notes for editors

About LexisNexis Legal & Professional

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Contact Information

Name: Dylan Brown
Email: Dylan.Brown@lexisnexis.co.uk
Phone: 07789 565329
LexisNexis UK
Job Title: Content Lead