Author: Operations Team

Legal professionals, LexisNexis engineers, and AI collaborators like OpenAI and Amazon Web Services build side by side, solving workflow pain points with prototypes in hours and trusted products in weeks

NEW YORK, August 4, 2026 – LexisNexis^® Legal & Professional today announced the opening of its Customer Innovation Lab in New York City, a new model for how legal AI gets built and shipped. The Lab brings legal professionals, LexisNexis engineers, and AI technology collaborators together from the first working session to build as one team. Solutions to real legal challenges and novel ways to accomplish legal work become tested prototypes in hours or days and production-ready capabilities within weeks.

Here’s how the Lab works: Legal professionals from law firms, corporate legal departments, the judiciary, and academia bring specific pain points and new ideas on legal practice into the Lab. LexisNexis engineers build against them in real time. Prototypes are designed and tested that same day against the problems they were built to solve, then advance only if they clear LexisNexis’s standards for quality, accuracy, and security. Successful prototypes advance into new ways of working and new skills or agents within the LexisNexis agentic platform, either customized for the customer or scaled across the core LexisNexis platform.

Watch Greg Dickason, LexisNexis Chief Technology Officer, explain this new model: https://youtu.be/H6hAHEn1-Yo.

Already shipping from the Lab: The Lab has already turned ideation with dozens of customers into working prototypes and designs that have advanced into Lexis+^® with Protégé capabilities coming soon, including:

• LexisNexis-developed legal AI models. The Lab is advancing LexisNexis-developed models purpose-built for legal work, using authoritative legal content and deep legal expertise to improve performance, efficiency, and accuracy across complex legal tasks.
• An advanced, customer-managed Protégé Vault for analyzing complex multimedia materials. Legal professionals will be able to securely store and analyze documents, videos, images, audio files, and other matter materials. A lawyer could, for example, analyze a two-hour deposition in minutes with Protégé, pinpoint the exact moments when key facts emerge, and trace findings directly to the timestamps and source materials.
• Secure Protégé Workrooms for collaboration across teams. Legal professionals will be able to bring together and share documents, analyses, skills, and AI-assisted work related to a given matter with internal teams, outside counsel, clients, experts, and authorized participants, with precise permissions and access controls, all within the same secure LexisNexis environment.

What the Lab is solving now: The Lab is addressing legal drafting quality as a top priority in legal work. Independent research shows lawyers spend 40 to 60 percent of their time drafting and reviewing documents and contracts, more than on any other legal task. LexisNexis has confirmed this pattern directly with customers who identify the complex nature of legal drafting – including personalization, tonality, subject matter expertise, strategic positioning, and legal accuracy – as an unmet need.

The Lab is building, prototyping, and testing AI and agentic drafting capabilities that:

• Adapt to a firm’s or organization’s drafting style, precedents, and playbooks
• Flag risk and suggest redlines against a customer’s own standards
• Carry context across related documents, enabling legal professionals to draft a primary document and supporting materials without starting from scratch
• Provide document-aware editing tools tailored to the type of legal document being created
• Preserve lawyer control through visible AI-generated edits, Track Changes, and version history
• Surface LexisNexis proprietary trust markers at the point of need, helping users verify their work without the need for multi-step or cut-and-paste accuracy checks
• Integrate essential LexisNexis legal and predictive analytics including litigation, judicial, and regulatory analytics to inform more strategic and higher-quality drafting

AI technology collaborators, including OpenAI and Amazon Web Services, participate alongside customers and LexisNexis teams to explore how the latest model capabilities can be applied to complex legal work. LexisNexis engineers anchor every Lab session, applying LexisNexis’s secure infrastructure, authoritative content, and validation standards to evaluate every model output.

“Congratulations to LexisNexis on the opening of its Customer Innovation Lab. This new space reflects a shared belief that the most meaningful AI innovation happens through close collaboration with customers. We are thrilled to support LexisNexis as it turns that collaboration into new products and experiences with real-world impact.” — OpenAI

“Congratulations to LexisNexis on the launch of its Customer Innovation Lab,” said Scott Liska, VP AWSI, Amazon Web Services. “Bringing trusted AI into professional work requires both rapid innovation and a strong technology foundation. We look forward to continuing our collaboration with LexisNexis as it advances secure, authoritative AI capabilities for legal professionals.”

“Our vision is to empower customers with world-leading, purpose-built, and trusted legal AI,” said Greg Dickason, Chief Technology Officer, LexisNexis Legal & Professional. “The Customer Innovation Lab changes who’s in the room when legal AI gets built. Customers help originate and shape what we build from day one. Our job is to validate it, ground it in citable legal authority, and decide what’s ready to scale into Lexis+ with Protégé, the platform our customers rely on every day.”

The Customer Innovation Lab launches in New York City as an ongoing operation, with plans to expand globally. Interested law firms and legal departments can learn more at www.lexisnexis.com/lab.

About the LexisNexis Customer Innovation Lab

The LexisNexis Customer Innovation Lab brings legal professionals, LexisNexis engineers, and AI collaborators together to build legal AI solutions in real time. Rather than validating AI capabilities after they’re built, customers help originate and shape them from the first working session, turning their most complex legal work challenges into tested prototype solutions in hours or days, and trusted product-ready capabilities within weeks. Every capability advanced from the Lab is developed within LexisNexis’s private, secure, enterprise-grade infrastructure and must meet LexisNexis’s standards for quality, accuracy, and legal-domain performance before reaching customers. Capabilities are grounded in LexisNexis’s foundation of authoritative legal content that includes 200 billion documents and records with four million additions daily, 150 years of attorney-led curation, and Shepard’s^® citation intelligence.

About LexisNexis^® Legal & Professional

LexisNexis^® Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis^® and Nexis^® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Enhancing tax advisory services with advanced research and authoritative insights

July 30, 2026, New York – LexisNexis^® Legal & Professional, a global leader in information, analytics, and AI-powered workflow solutions, and Neil Jesani Tax Advisors, a national full-service tax advisory firm, announced plans to collaborate on Tolley+ with Protégé to advance tax advisory services for CPA firms.

LexisNexis will support Neil Jesani Tax Advisors with access to authoritative tax content and AI-powered research tools, enabling the firm to navigate complex tax issues more efficiently and serve clients with greater confidence.

Tolley+ with Protégé was released in February 2026 as a reimagined version of the well-known Lexis Tax product that now includes AI capabilities that accelerate work and reduce manual review time while surfacing deeper insights from authoritative sources. By leveraging these comprehensive research tools, expert guidance, and up-to-date legislation, the firm aims to deepen their technical capability, improve efficiency, and provide greater confidence in client decision-making.

“Working with LexisNexis supports our commitment to delivering high-quality, technically robust advice,” said Neil Jesani, CEO & Founder, Neil Jesani Tax Advisors. “With access to Tolley+, we are well positioned to provide enhanced insight and practical solutions for our high-net worth clients and mid-market business partners.”

“Tax professionals are facing increasing complexity and growing demands for timely, accurate guidance,” said Paul Speca, Senior Vice President, U.S. Legal Markets, LexisNexis Legal & Professional. “We are pleased to support Neil Jesani Tax Advisors with Tolley+ with Protégé, combining authoritative tax intelligence and AI-powered research capabilities to help professionals work more efficiently, make informed decisions, and deliver greater value to their clients.”

This collaboration reflects a shared focus on quality, innovation, and delivering exceptional client outcomes.

To learn more about Tolley+ with Protege: Tolley+ | Solutions for Tax and Accounting Professionals

About Neil Jesani Tax Advisors

Founded in 2007, Neil Jesani Tax Advisors is a strategic tax advisory firm providing tailored solutions to individuals and businesses. The firm is known for its technical expertise, client-focused approach, and commitment to delivering practical and effective tax strategies.

About LexisNexis^® Legal & Professional

LexisNexis^® Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis^® and Nexis^® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

New York, NY – July 24, 2026 – In a BBB National Programs’ National Advertising Division challenge brought by Novo Nordisk Inc., Willow Health Services Inc. voluntarily discontinued certain advertising claims for its compounded semaglutide products.

The inquiry focused on express and implied claims made by Willow Health Services about the benefits, efficacy, and safety of its compounded semaglutide products. The challenged claims included statements that Willow’s products were proven to support weight loss, provided results comparable to FDA-approved semaglutide products, and offered effective weight loss outcomes without diet or exercise.

The National Advertising Division (NAD) initially referred this matter to the Federal Trade Commission (FTC), relevant state Attorneys General, and to the platforms on which the advertising appeared, as Willow failed to provide an advertiser statement indicating whether it would comply with NAD’s recommendations. Willow returned to NAD after discussion with the FTC, and NAD reopened the matter.

During the reopened inquiry, Willow informed NAD that it had permanently discontinued all the challenged claims. NAD will treat the discontinued claims, for compliance purposes, as though NAD recommended they be discontinued.

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. This press release shall not be used for advertising or promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. The National Advertising Division reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.

New York, NY – July 21, 2026 – In a Fast-Track Swift challenge brought by Human Power of N Company (Humann), BBB National Programs’ National Advertising Division found that Force Factor Brands LLC substantiated its claims that Total Beets® is “America’s #1 Best-Selling Beets Brand,” the “#1 Best Selling Beets Brand in America,” and the “#1 Beets Brand in America” based on unit sales data. However, the National Advertising Division (NAD) recommended that Force Factor modify the claim “#1 Beets Brand in America” to disclose that the ranking is based on total unit sales.

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases before NAD.

Human and Force Factor market competing dietary supplements that incorporate beet root powder. Humann challenged #1 claims in Force Factor’s advertising for its Total Beets® line of beet-based dietary supplements. The challenged claims appear on product packaging, Force Factor’s website, Amazon.com, and in television and social media advertising.

Humann argued that the claims were unsupported, asserting that dollar sales—not unit sales—are the appropriate measure of marketplace leadership and that its brand leads on that basis. Force Factor responded that unit sales are the proper metric because the claims convey that its products are purchased more frequently and submitted current sales data to support its position.

NAD noted that “#1” claims are highly influential and typically communicate that a product is purchased more often than competitors. Consistent with its precedent, NAD determined that unit sales are generally the appropriate metric for substantiating such claims. NAD found that the record did not demonstrate that differences in product form, size, or pricing made unit sales an unreliable measure in this case.

Accordingly, NAD concluded that Force Factor had a reasonable basis for the claims “America’s #1 Best-Selling Beets Brand,” the “#1 Best Selling Beets Brand in America,” and the “#1 Beets Brand in America” with current data on total unit sales.

With respect to the claim “#1 Beets Brand in America,” NAD recommended that Force Factor modify the claim to disclose that the “#1” ranking is based on total unit sales.

In its advertiser statement, Force Factor stated that it “will comply with NAD’s recommendation.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for business.

New York, NY – July 20, 2026 – In a challenge brought by Beiersdorf, Inc., BBB National Programs’ National Advertising Division determined that, when presented by itself, Vacation, Inc.’s “World’s Best-Smelling Sunscreen” claim is puffery, but in another context recommended the claim be modified.

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases before NAD.

Beiersdorf and Vacation sell competing sunscreen products. Beiersdorf argued Vacation cannot support its “World’s Best-Smelling Sunscreen” claim, while Vacation argued that the claim is puffery. The claim appears on product labels, in retail signage, social media, and Vacation’s website.

Given the subjective nature of the claim and the exaggerated characterization of the product’s smell, NAD found that reasonable consumers are unlikely to view the claim when presented by itself, as objective requiring substantiation. NAD concluded that the claim “World’s Best-Smelling Sunscreen,” when appearing alone on retail signage and the product label, was puffery.

NAD reached a different conclusion with respect to the website claim. The claim appears in quotation marks and is displayed immediately above five stars, with “4.8/5.0” and “13,457 Reviews” immediately below. NAD determined that, in this context, consumers may take away the message that the claim is more than puffery and relies on reviews as substantiation for a claim of preference.

Therefore, NAD recommended that Vacation modify its advertising to avoid conveying the message that the “World’s Best-Smelling Sunscreen” is substantiated by the reviews.

During the proceeding, Vacation voluntarily modified an “award-winning” claim. The modified claim will be treated, for compliance purposes, as if NAD recommended it be modified.

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for business.

New York, NY – July 16, 2026 – Following a challenge brought by Elanco Animal Health Incorporated, BBB National Programs’ National Advertising Division determined that PetIQ, LLC provided a reasonable basis for its vet-recommended active-ingredient claims for its PetArmor^® Extend Flea & Tick Collar. However, the National Advertising Division (NAD) recommended that PetIQ modify or discontinue certain claims regarding market leadership, brand growth, consumer trust, comparative performance, and product attributes.

PetIQ and Elanco compete in the market for pet flea-and-tick prevention products. Elanco markets Seresto and PetIQ markets PetArmor Extend, which each contain the active ingredients imidacloprid and flumethrin.

Elanco challenged PetIQ’s brand-superiority and vet-recommended ingredient claims for its PetArmor flea and tick lineup, including assertions that PetArmor Extend is made with the “#1 vet-recommended” active ingredients, alongside claims that PetIQ is the “#1 brand in total solutions” and the “#1 fastest-growing brand” in the category.

NAD determined that PetIQ provided a reasonable basis for its vet-recommended active-ingredient claims, finding that PetIQ’s survey evidence supported the message that veterinarians recommend the imidacloprid and flumethrin active-ingredient combination more than other flea-and-tick collar active-ingredient combinations.

However, NAD determined that PetIQ did not provide adequate support for the broad market-leadership message conveyed by its “#1 Brand in Total Flea & Tick Solutions” claim or the unqualified growth message conveyed by its “#1 Fastest Growing Flea & Tick Brand” claim.

Therefore, NAD recommended that the challenged “#1 Brand” and “#1 Fastest Growing” claims be discontinued or modified to avoid conveying unsupported market leadership and growth messages.

Additionally, NAD recommended that PetIQ discontinue or modify its challenged “trusted by millions,” duration, comparative performance, and product attribute claims to avoid conveying unsupported messages.

In its advertiser statement, PetIQ stated it “agrees to comply with its decision.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for business.

Private Student Loan Market Prepared for Federal Loan Changes

Las Vegas, NV – July 15, 2026 – Enterval Analytics, LLC, a prominent student loan analytics firm, has published the 26th edition of its semi-annual Private Student Loan Report. This report provides an in-depth analysis of private student lending trends across the United States. The latest findings reaffirm a decade-long trend of students and families successfully managing their private student loans.

Private student loans are fully underwritten to assess creditworthiness and ability to repay, and 100% are certified by school. As of Q1 2026, early-stage delinquencies, late-stage delinquencies, and gross charge-offs stand at 3.31%, 1.62%, and 2.92%; while the three-year rolling averages stand at 3.26%, 1.64% and 2.67%, respectively.

“Consistent private student loan market performance confirms lenders are well positioned to respond to the needs of families and students as they navigate changes to federal student loan programs,” said John Falb, CEO at Enterval. “Lenders continue to develop new products tailored to the evolving needs of undergraduate and graduate students, leveraging innovation to deliver flexible, student-centered options that expand access while preserving the strong credit discipline that has characterized the private student loan market.”

Based on the latest federal student loan data, approximately 92.55% of student loans are made and managed by the federal government, while the remaining 7.45% of the student loan market as of Q1 2026 are private student loans. Private student loan originations for the first three quarters of AY 2025-2026 are up about 3.61% to a total of $10.04B. Graduate level programs make up 10.72% of the private student loans made during this same period.

This report reflects approximately 78% of the active in-school private student loan lender market in the United States including contributions from Citizens Bank, N.A., Navient, Sallie Mae Bank, and College Ave, as well as, SoFi, Granite Edvance, Higher Education Servicing Corporation, InvestEd, KHELSC, Oklahoma Higher Education Loan Program, PHEAA, RISLA, South Carolina Student Loan, and VSAC.

For a detailed analysis, the full report is available at https://www.enterval.com/#reports.

About Enterval

Enterval Analytics was formed to provide industry leading research, tools, and insights for the private student loan market. With a dedicated team of seasoned professionals, with specialized experience in data analysis, finance, student loan portfolio management, higher education policy, public and government relations – Enterval is uniquely positioned to deliver reporting and software tool solutions focused on the higher education space. For more information about Enterval, visit www.enterval.com

Press Contact

John Falb, CEO

Angela Savage, Director of Customer Relations

sales@enterval.com

New York, NY – July 14, 2026 – In a Fast-Track SWIFT challenge brought by Project Applecart LLC, BBB National Programs’ National Advertising Division recommended that Rational 360, Inc. subsidiary, Pinpoint Targeting, modify or discontinue challenged claims that Pinpoint Targeting’s technology “found” individuals on LinkedIn.

Fast-Track SWIFT is an expedited process designed for single-issue advertising cases before the National Advertising Division (NAD).

Applecart and Pinpoint Targeting offer competing marketing technology and services to those who wish to reach business and policy decision makers. At issue for NAD were whether claims in a LinkedIn advertising campaign, including “We Told You Pinpoint Targeting Could Find You. It Just Did. It Can Find Your Decisionmakers Too,” convey that Pinpoint Targeting’s proprietary technology was used to identify and reach specific individuals versus routine behavioral advertising reliant on LinkedIn’s features.

NAD determined that one reasonable takeaway from the advertisement is that Pinpoint Targeting’s proprietary technology played a primary role in placing the ad before the recipient. The ad directly addresses the recipient and presents its appearance as a demonstration of Pinpoint Targeting’s capabilities. NAD further noted that the shift in phrasing from “we” to “it” reinforces the message that a specific technology was responsible for locating the individual.

In the context of an ad presented as a demonstration of Pinpoint Targeting’s capabilities, NAD concluded that reasonable consumers may take away that Pinpoint Targeting’s technology was more involved in placing the ad than supported by the record.

Accordingly, NAD recommended that Pinpoint Targeting modify or discontinue the challenged advertising to avoid conveying a message that overstates the extent to which Pinpoint Targeting’s proprietary technology was used to target and find specific individuals on LinkedIn.

In its advertiser statement, Pinpoint Technology stated that although it disagrees with NAD’s decision, it “will comply with NAD’s recommendations.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for business.

New York, NY – July 8, 2026 – Following a challenge brought by Professional Disposables International, Inc. (PDI), BBB National Programs’ National Advertising Division recommended that AceJan Capital LLC discontinue certain express and implied claims regarding the efficacy of its hypochlorous acid (HOCl) on-site generator and modify its advertising to avoid conveying unsupported efficacy messages.

PDI and AceJan compete in the market for disinfection products sold to hospitals and healthcare facilities. PDI markets EPA-registered surface disinfectants and AceJan markets an on-site HOCl generator sold under names including the Medama HOCl Generator and AceJan Capital HOCl. The generator uses water, salt, and electricity to produce HOCl on-site for use in healthcare facilities, and AceJan places and supports the generator in hospitals.

PDI challenged claims that AceJan’s HOCl solution kills C. diff., a serious healthcare-associated pathogen, in five minutes, including label claims such as “5 Minute C. diff contact Time” and “For Clostridium difficile (C. diff.), a 5-minute contact time on a pre-cleaned surface is required.”

In support of its claims, AceJan relied on a laboratory study that it argued demonstrated the efficacy of HOCl generated by its system against C. diff. spores on hard, non-porous surfaces and submitted generator monitoring data intended to demonstrate consistency in the HOCl solution produced by its system.

Although the National Advertising Division (NAD) recognized that the submitted study included several indicia of reliability, NAD determined that AceJan did not provide competent and reliable scientific evidence sufficient to support claims that the HOCl Generator produces a solution that kills C. diff. spores in five minutes. NAD found that the record did not demonstrate that the spore preparation and qualification were sufficiently rigorous or that the laboratory results and generator monitoring data adequately supported the challenged five-minute efficacy claim under ordinary use conditions.

Accordingly, NAD recommended that AceJan discontinue the challenged five-minute C. diff. claims and modify its advertising to avoid conveying the unsupported message that the HOCl Generator produces a hypochlorous acid solution that kills C. diff. in five minutes.

During the proceeding, AceJan voluntarily agreed to permanently discontinue certain challenged express claims related to its EPA registration and EPA-related disinfectant efficacy. NAD will treat the discontinued claims, for compliance purposes, as though NAD recommended they be discontinued.

In its advertiser statement, AceJan stated that “although AceJan respectfully disagrees with NAD’s conclusion,” it will “comply with NAD’s decision.”

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Per NAD/NARB Procedures, this release may not be used for promotional purposes.

About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.

About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for

New AI capabilities automate routine legal work and enable in-house teams to focus on strategic advisory, risk mitigation, and business collaboration

NEW YORK, July 8, 2026 — LexisNexis^® Legal & Professional today announced private, secure, authoritative legal AI designed specifically for in-house legal and compliance teams, available in Lexis+^® with Protégé. The fully integrated platform powers the use of AI in the day-to-day experiences for in-house attorneys, paralegals, legal operations professionals, and compliance officers – freeing them to focus their time on higher-value activities such as advising the business, proactively mitigating risk, and collaborating more effectively across the organization.

“In-house teams operate under unique pressures that cut across legal and business demands – they need to move at pace with evolving market factors, drive legal results that stay ahead of their businesses, and manage risk across an entire organization,” said Sean Fitzpatrick, CEO, LexisNexis Legal. “Lexis+ with Protégé is now enhanced in direct response to what our in-house customers told us they needed, and this is just the beginning. We’re continuously adding capabilities as our proprietary AI technology unlocks next-level legal work quality and value gains for customers.”

The platform is designed for flexibility, allowing customers to configure it around their core use cases – whether drafting, contracting, compliance monitoring, or workflow automation. It also includes more than 100 pre-built workflows and over 50 skills developed by LexisNexis, including integration of Anthropic’s Claude legal plugin suite, all grounded in the company’s essential content repository of more than 200 billion documents and records. When applicable, outputs remain Shepardized and source-cited, and users can add premium services such as StateNet^® for compliance coverage and Lex Machina^® for litigation intelligence.

“In-house legal teams have historically been underserved by legal technology built to the lowest common denominator or with law firms in mind, which often left in-house teams wanting more,” said Robb Hern, GM of Corporate Legal at LexisNexis. “Those days are over. By combining our content depth with purpose-built AI workflows, we can help in-house teams work smarter, reduce risk, and demonstrate greater value to their internal business partners.”

New in-house capabilities in Lexis+ with Protégé are available immediately. To learn more, visit: https://legal.lexisnexis.com/Protege_In-House

About LexisNexis^® Legal & Professional

LexisNexis^® Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis^® and Nexis^® services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.